Graybar reviews

3.4

49% would recommend to a friend

(1,266 total reviews)
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Kathleen M. Mazzarella

60% approve of CEO

56% positive business outlook

Graybar has an employee rating of 3.4 out of 5 stars, based on 1,266 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Graybar employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
4.0
Jul 14, 2026

average

Recommend
CEO approval
Business Outlook

Pros

Great people and nice management

Cons

Negative work environment and minimal training

2.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee owned so profits are shared with both employees AND employee stock holders

Cons

Graybar is trying to keep pace with the digital transformation of our industry, But, most senior leaders lack the experience needed to execute true digital change. As a result, the company has made several costly missteps. Graybar needs more outside senior talent with a proven track record of building and deploying customer‑facing digital solutions that both simplify the customer experience and reduce Graybar internal labor. Our current AI initiatives are unlikely to deliver meaningful results because our data is too inconsistent to support AI and other inititives. Without significant changes soon, Graybar’s long‑term outlook risks mirroring companies like Blockbuster, Borders Bookstores, Sears, and JCPenney—businesses that failed to adapt when customers shifted to online purchasing instead of relying solely on brick‑and‑mortar service or phone/fax to place orders.

Viewing 544 - 546 of 1,266 Reviews

Glassdoor has 1,312 Graybar reviews submitted anonymously by Graybar employees. Read employee reviews and ratings on Glassdoor to decide if Graybar is right for you.