GreatAmerica reviews

3.8

58% would recommend to a friend

(113 total reviews)
avatar

Martin Golobic

63% approve of CEO

62% positive business outlook

GreatAmerica has an employee rating of 3.8 out of 5 stars, based on 113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GreatAmerica employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

113 reviews
4.0
Sep 13, 2021

Great leadership, growing pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Top leaders are the best High integrity

Cons

Middle management is still learning/growing Too conservative. Says they want to grow, but slow to take on new things

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GreatAmerica Response
4y
Thank you for taking the time to provide your candid feedback as it relates to your experience as an employee at GreatAmerica. We have many wonderful things to enjoy here and I agree with you that our senior leadership is one of them. Hard work, integrity and excellence are a few of the values woven into the foundation and culture here at GreatAmerica. We appreciate your perspective that “middle management is still learning/growing”, making it slow at times to move things forward. From our perspective, adding new leadership roles within the organization is one way we continue to invest in our people. Promotion from within is a critical aspect of our culture, but we know that in order to maintain the strong team-based environment where ideas can flow easily we must have strong training programs for our leaders and organizational processes. In combination, these assist in providing support for moving things forward. Thank you for this feedback, we truly appreciate it. As a result we will continue to evaluate our New and Tenure Leadership Development curriculum and our organizational systems, such as our Idea Forum, to ensure our team members do feel strongly supported by both so they may get their ideas across the finish line. While we promise this action, we would encourage you reach out to us at applicant@greatamerica.com if we didn’t fully address your concerns or if you would like to provide additional feedback. Thank you for your time and the contributions you made while at GreatAmerica!
1.0
Aug 20, 2021

Operates like a Cult

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are generally friendly on the surface. Pay is decent for the area and job description. Advancement opportunities exist with the ability to transition to different role types.

Cons

The culture takes on the same characteristics as a cult. From the day you start all you hear about is how they employ the best people and nobody ever leaves. Rather than promoting diversity, management and staff focus on forcing employees into a hivemind culture, going beyond the work responsibilities and into general personality traits. Extremely cliquey. Pod members will have group chats thru text or office messenger and exclude other team members, so you will hear 3 people laugh and be the only person not in on the joke. High performers can be shunned and disciplined for making other teammates "feel bad" including if a person takes lunch at their desk. Faux-Silicon Valley culture. Claim to be progressive and relaxed however outside of the ability to wear jeans, they operate as an older school financial industry. All males generally have the same look and attire profile and individualism is met with resistance. Heavy resistance on WFH eventhough the industry has shifted that way. Reviews lack any substantive empirical review and are extremely vague and subjective. Comments like "you seem bored" or "struggling to engage with team" are used to justify average or below review scores when proficiency, accuracy, and standard KPIs are above expectation. Management and HR are not transparent, open, or communicative when asked for further explanation or for suggestions on improvement.

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GreatAmerica Response
4y
On behalf of us all at GreatAmerica, thank you for taking the time to provide your candid feedback as it relates to your experience as an employee at GreatAmerica. Team member development and promotion from within are critical aspects of our culture. At GreatAmerica, our team members are empowered to find their path. They will also find support from their leaders as they make a transition to a different role; one that might help them optimize their skills and bring them fulfillment. As a member of our Human Resources Team in Talent Acquisition, I am deeply sorry to hear that your experience was not favorable. It’s true, the culture here at GreatAmerica is unique. GreatAmerica was founded in 1992 and some of the original employees are still with GreatAmerica today. We have many tenured team members throughout the organization. Personally, I’ve been with the company since 2004 and have chosen to stay because of the culture, the opportunity to grow personally and professionally, and because of the strong relationships I’ve built here. With GreatAmerica’s team-based environment we find that we are better together. During the last year and a half, we have had the opportunity to learn new ways of doing business remotely. As such, we have leveraged tools and technology to help us stay connected and facilitate collaboration. We are still learning about what works best to support our customers from a team-member flexibly standpoint. The experience we deliver to our customers will remain top of mind as we explore longer term flexibility options which meet the needs of our team members. Thank you for this feedback, we truly appreciate it. As a result, it will be shared with the appropriate parties and taken into consideration as we evaluate the ways in which we can improve in each of the areas you have highlighted. While we promise this action, we would encourage you reach out to us at applicant@greatamerica.com to more fully address your individual concerns or if you would like to provide additional feedback. Thank you for your time and the contributions you made while at GreatAmerica!
4.0
Jul 28, 2021

Good culture

Recommend
CEO approval
Business Outlook

Pros

Great people and great community

Cons

Not compensated for hard work, commission seems to be capped. Cannot retain talent

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GreatAmerica Response
4y
Thank you for sharing your feedback regarding GreatAmerica, our team members, culture, and compensation. We value your thoughts and appreciate that you took the time to leave a review! We truly value understanding what we’re doing great and the opportunity to consider ways we can improve. We agree with you! We have great people working with us here at GreatAmerica and the community we’ve created is something very special. We will continue to remain thoughtful in terms of talent acquisition and in providing opportunities for our team members to learn, grow, and connect with each other. Our culture and sense of community are vital to the delivery of an exceptional customer experience, and we are focused on helping our customers achieve greater success! Thank you for sharing your concerns regarding compensation, which is a complex subject. To ensure we remain fair and competitive, we review our compensation plans often, consider many factors, and make adjustments as needed. Your leaders and Human Resources take your concerns very seriously. If you have not already done so, please reach out to your leaders to share these concerns and any ideas you have for improvement in these areas. Our leaders are committed to the success of our individuals and care about investing in the areas in which we can improve. They would welcome having the conversation with you! Should you feel that your concerns haven’t been fully addressed, we invite you to reach out to Human Resources directly to continue the discussion. We always welcome learning more about what we can do to better serve our people at GreatAmerica.
Viewing 64 - 66 of 113 Reviews

Glassdoor has 125 GreatAmerica reviews submitted anonymously by GreatAmerica employees. Read employee reviews and ratings on Glassdoor to decide if GreatAmerica is right for you.