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Greenhouse Software

Engaged Employer

Greenhouse Software reviews

3.7

60% would recommend to a friend

(364 total reviews)
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Daniel Chait

81% approve of CEO

50% positive business outlook

Greenhouse Software has an employee rating of 3.7 out of 5 stars, based on 364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Greenhouse Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

364 reviews
1.0
Oct 1, 2017

Real review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Product is actually great. -Customer Support & Account Managers are awesome people

Cons

-Things are inconsistent. Some people get let go immediately, other people they'll let loiter for 1-3 months. Management plays favorites with people like this and sometimes not even announce they are getting rid of someone who plays a role in your day-to-day. When it comes to your goals, they'll switch those up mid-quarter or not even set them until mid-quarter. They also don't know how to communicate their goals that well and can't explain their bonus plans accurately to the team. I suggest you fully read everything they want you to sign. -Hypocritical. The company stands by everyone vetting who gets hired to a team then they'll just go make the call themselves. That is literally going against what they instill in their product. They will tell the team, "you'll know if you aren't performing" and "be given a 30 day notice if you aren't" then just push them out without notice. This rings true for people that are actually performing at high levels as well. You could see this as the leadership lying, but I prefer to think that they want to give off an image that they can't really back up nor do they want to. -They put people in the wrong roles. Some people get roles that have 0 experience in that field. It leads to a ton of questions that'll slow everything down and frustrate people when everyone is striving for hyper growth. You'll also see some very advanced strategies get axed right away because of other people's lack of knowledge. Company is getting too large for that and this creates a bunch of "talkers" and no "doers". -Mistakes aren't learned from. Bunch of layoffs happened at the beginning of the year, they are pushing to hire fast again and make the same mistakes going after the same roles that didn't work before. -Leadership will take your projects and ideas for themselves. They will even steal the way you talk about things and present it like it's their own in a meeting. You will hear leadership take credit for successes and the people that actually put in the work get no recognition. -It's an HR software, so the HR team pretty much takes control of everything. They talk to the company like they know everything. They came up with ELTV (employee lifetime value) that should output a value hence the "V" in the acronym, but will tell you it's more of a theoretical practice that you can't calculate. So pretty much they are just telling you to trust the graphs they show you that have 0 numbers behind them that can't actually prove a mathematical theory.

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Greenhouse Software Response
8y
Thanks for taking the time to provide us with this feedback. It's unfortunate that you had a negative, or at least inconsistent, experience - sounds like even though you did see some things as positives (product, CSS/AMs, more junior employees0, overall you had or witnessed more bad experiences (people taking credit for others' work, the People Team not adding value, etc). I'm 100% certain that we're not perfect and like any humans we frequently make mistakes, fail to see problems etc. So I'll take this commentary up with my team and see how we can use it to improve -- probably there are useful lessons in here that could help us avoid similar mistakes. I'm grateful you took the time to make your perspective and experience known.
1.0
Apr 17, 2020
Recommend
CEO approval
Business Outlook

Pros

None. Nada. Zilch. Zero. Zip.

Cons

-worked there for just over 30 days was hired right before all this COVID 19 happened. - kept saying the people are what matter most, will do everything they can to keep the culture and people.... - does THE COMPLETE opposite!Fires 30% of their staff in a way that’s like a bachelor episode. - makes one of the best SDR managers an SDR rep...huge slap in the face if you ask me. - let’s go of 52% of sales...good luck selling your damn product and getting back and running. - hires a Chief revenue officer who’s job literally shouldn’t be a thing right now..guy doesn’t know any of the employees and is telling us who’s let go by copy and pasting AND misspelling these let go employees - giving severance in one big lump some...”You’re fired from a job that basically had your back and then on the last day of the week ripped the rug from underneath you and here’s some change in your account!” All in all, this company that I was so proud to say I worked for, even if it was for a small time is a disgrace. I’m aware times are tough but not one thing went correctly with their delivery. I hope Dan and Jon and all the other top dogs see this message and realize what a massive mistake they made to the company they worked hard to grow. Greenhouse will be liquidated within a year.

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Greenhouse Software Response
6y
First, thanks for sharing your feedback and comments. My heart goes out to everyone we had to lay off. It is never an easy decision to take actions that impact people’s lives in this way, and we did our best to handle the layoffs with as much transparency, trust, respect and fairness as possible. I’ve no doubt we will learn lessons from this event but right now, it’s clear that this process has hurt you, and for that you have my deep sympathy. Please know that everyone in the company has been working hard to help those people we could not afford to keep. We have job searching resources available, we are actively connecting former staff with job openings through our networks, and the Greenhouse alumni community is here to provide support and connections. I encourage you to take advantage of these and wish you well as you move on to your next role.
3.0
Jan 14, 2015

Still Lots of Kinks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are many very smart and excited people at Greenhouse and most of them will be open to collaborating with you. You can really get behind the product because it's the best and getting better.

Cons

Greenhouse is still working on what their values are exactly, but talk a lot about authenticity and transparency. These are two things that are seriously lacking. It can be rather uncomfortable to give input or voice an idea, as I didn't know how it would be received. In addition, it was made very apparent that I was not getting any kind of transparency from the director of my department- just yes-ed me and told me I was great- turned out she thought the opposite.

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Greenhouse Software Response
11y
Hi. First of all thanks for taking the time and making the effort to provide your feedback. It really is helpful. Of course, I'm sorry to hear you had a negative experience. You're 100% right that we're still working on it. Specifically the fact that you didn't feel like you could be open with feedback and ideas, is something that should not be the case. I'll take this feedback to heart and make sure that as we continue to define and build our management culture and practices, that we ensure people feel comfortable and supported in providing feedback. Best wishes as you continue your career and find new opportunties to flourish and contribute.
Viewing 22 - 24 of 364 Reviews

Glassdoor has 380 Greenhouse Software reviews submitted anonymously by Greenhouse Software employees. Read employee reviews and ratings on Glassdoor to decide if Greenhouse Software is right for you.