Greystar reviews

3.7

65% would recommend to a friend

(4,744 total reviews)
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Bob Faith

78% approve of CEO

64% positive business outlook

Greystar has an employee rating of 3.7 out of 5 stars, based on 4,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Greystar employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

5K reviews
2.0
Oct 27, 2021

Deeply disappointed

Recommend
CEO approval
Business Outlook

Pros

None, so far. If I had to choose something it would be two of the residents I’ve met thus far and their pets, honestly.

Cons

Lack of proper training and onboarding. Being brand new to the company and my location, and being left in the office by myself to figure out processes and procedures. I’ve worked an extremely short time and can already tell it may not work out. I am deeply disappointed by the lack of organization from such a huge company. There are at least 8 different software platforms “necessary” to complete daily tasks instead of one centralized program for everything. And again I have to stress, there is very little to no guidance on how to use them. My manager passes me 500 tasks a day and most of the time I have to ask 1,000 questions because I’ve had no formal training and have no clue what they are referring to. It is absolutely exhausting because I am still settling into my role and the constant distraction of being thrown tasks I have no idea how to complete is frustrating. I have almost ten years of industry experience and having to ask simple questions because of the lack of proper onboarding makes me feel like this is the first job I’ve ever had. Also, I feel a lot of the tasks, especially some of the reports, are unnecessary and redundant. I did not expect this outcome and am uncertain now if I am willing to put up with what can be deemed a mess just to “move up quickly”.

1.0
Aug 10, 2021
Recommend
CEO approval
Business Outlook

Pros

You are paid fairly decent, however workload can be tough. Greystar is growing at a rapid rate.

Cons

There is often a disconnect between upper management and the job itself is very client centered. Everything seems to fall back on the Property Accountant, never anyone else. It seems they always asking PA’s to do more, but never anyone else. Expectations are unclear - it seems Greystar is experiencing some growing pains. Their processes and transitions cannot keep up with all the acquisitions they are making.

2.0
Jul 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Generous PTO (that you can never take and when you do, you'll still be working)

Cons

No support for their software - everything requires a ticket that won'e be responded to for days and in some cases it won't be resolved for weeks. Simple processes are micromanaged when that time and effort could be better spent in actual training and assisting, but instead you will be directed to a library of SOPs with outdated forms and information. Feels like they micromanage to mitigate their own liability without providing clear and specific guidance. As another reviewer put it, they've taken ALL of the fun out of property management.

Viewing 64 - 66 of 4,744 Reviews

Glassdoor has 4,927 Greystar reviews submitted anonymously by Greystar employees. Read employee reviews and ratings on Glassdoor to decide if Greystar is right for you.