Greystar reviews

No proper training. The company throws that responsibility on already overworked assistants and some managers. Managers in turn "delegate" most of their responsibilities on assistants and leasing and take absolutely all credit for projects that they are required to complete. Middle and upper management is non-existent, they never visit buildings and have no idea what actually is going on at each property always relying only on the word of a manager. A lot of turnover, as staff feels neglected and overworked. Pay is below the average for New York, depends on the budget and usually is offered at a below budgeted amount. Yearly raise is minimal. Understaffed always! Most properties have only 2 people in office covering the entire building.

I interviewed with this department after many years with GS and was pretty shocked at the entire experience. Unprofessional, poor communication, and way too much power in the hands of one person, a particularly toxic Director that would be terminated if Greystar knew what she's doing. I learned after the fact that this is how she is with everyone. She told me this department purposely delays their responses to ensure low expectations from clients, RPMs and Community Managers, and to make sure no one becomes accustomed to urgency in their responses. She said "Greystar doesn't tell us what to do, we tell them". The arrogance is astounding. Greystar would be shoocked to know a Director is no-showing on client calls and facilitating a seriously toxic work environment.