Greystar reviews

3.7

65% would recommend to a friend

(4,744 total reviews)
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Bob Faith

78% approve of CEO

64% positive business outlook

Greystar has an employee rating of 3.7 out of 5 stars, based on 4,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Greystar employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

5K reviews
3.0
Mar 3, 2017
Recommend
CEO approval
Business Outlook

Pros

They have a lot of opportunity for promoting.

Cons

You have to be in with the click to get promoted. If you don't party you don't matter. If that's not true then the fact that everyone feels that way means they are not showing all employees that they matter.

2.0
May 22, 2021
Recommend
CEO approval
Business Outlook

Pros

You have the ability to learn more than you ever thought possible because of the trial by fire, sink or swim onboarding process. There is always room for growth and advancement, but only realistic if you have support from your supervisor and their supervisor.

Cons

1. Senior management is unresponsive and chooses to care more about clients than employees. 2. Immeasurable lack of support, non-communication and uninvolvement from the directors all unnecessarily contribute to creating difficult environments to work in. 3. Favoritism plays a big part of possible advancement opportunity. It’s not WHAT you know, it’s WHO you know. 4. Extremely high turnover in every department because because zero work/life balance exists with reporting requirements. 5. Inefficient broken software everywhere you turn and new “service now” help desk may respond in 2 weeks if you’re lucky.

1.0
Jul 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits, that’s all I can say.

Cons

-Work life balance does NOT exist. You are bombarded with emails, texts and phones calls from upper management (over the weekend too). You are worked to the bone and underpaid. -So many employee turnovers (I have even lost count) I have never seen so many employees quit within a 6-month period. -You have absolutely NO support from upper management. -You get in trouble for doing the right thing, even when you go above and beyond to help and or satisfy a resident. (I’ve never seen this while working for other PM companies. ) -You are thrown into the fire. Sink or swim. Figure it out on your own. Read the SOP. (Is what they say) -Anytime you ask for help, upper management’s response is: “put in a help desk ticket”. I can’t seem to understand why they don’t take time out of their day to actually help their employees. -We were threatened (twice) that our payroll was going to be cut if we didn’t get our delinquency numbers down (this is during COVID-19) -Too many reports to complete, you can’t even keep up with your normal job tasks. You feel extremely overwhelmed you barely have time to spend with your staff because more than half of your day, you are sitting at your desk completing reports. - I have never felt so unmotivated in my past work experiences. -Zero company culture -Response to COVID-19 was terrible. No protocol/guidelines, putting employees and residents at risk. -Completely disorganized - RPMs have no clue what’s happening onsite.

Viewing 10 - 12 of 4,744 Reviews

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