Grocery Outlet reviews

3.0

43% would recommend to a friend

(849 total reviews)
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Jason Potter

43% approve of CEO

40% positive business outlook

Grocery Outlet has an employee rating of 3.0 out of 5 stars, based on 849 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Grocery Outlet employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

849 reviews
3.0
Apr 10, 2023
Recommend
CEO approval
Business Outlook

Pros

* Somewhat flexible with scheduling shifts * A good option for a summer job or just out of high school. (Just make sure you find somewhere that pays a bit better or offers more hours. Or else you'll get stuck there and forgotten.)

Cons

While I worked there for a bit over 6 months, I learned the darker side of working at a grocer. It's highly unlikely to get a pay raise while working at Grocery Outlet. 5 or so of the people that had been working there for 3 or more years, either told me in private or openly stated that they hadn't been given a raise in 2 years or longer. One of the freight guys had been working there since out of high school, going on 3 years, and was really good at his job. But sadly the old and new GMs never gave him a raise for the hard work he did and for improvement over the years. I mean I get that it's unlikely to get a few bucks more per hour working that position, but not even getting a $0.50 raise in 3 years?! It was irritating to learn about this. Especially since, when I started a lot of them said that they were like family there. And it's true in a lot of ways. But sadly I've come to learn that this is a yellow flag when working in a new position. It seems to mean that management will do what they can to keep the peace without having to give anyone a raise. * If food waste is a trigger to you, I'd recommend finding another place to work. The store I worked for, had a staggeringly huge issue with food waste. The sure amount of produce, dairy products, and sometimes meats they throw away, had me shaking my head many times. It's a sign to me, that managers weren't doing a very good job of balancing out storage and putting up sales when needed, a couple of days before they go bad. I still to this day don't know why they didn't donate most of it to a food bank for a tax write-off if they had to get rid of it soon. * Being given a brand new thick sweatshirt with a Grocery Outlet logo and marketing phrase that probably cost them $40 to get instead of a gift card or straight-up cash bonus for Xmas was a slap in the face to me. And I don't think I was the only one that felt somewhat offended. It's a marketing write-off.

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Grocery Outlet Response
3y
Thank you for sharing your experience with us. As you know, our stores are independently owned and operated. I would encourage you to reach out to your store’s independent owner to share more about your experience. Best of luck in your career endeavors!
3.0
Aug 24, 2022

Hh

Recommend
CEO approval
Business Outlook

Pros

It’s a good first job but not a forever job

Cons

Company has no benefits for anything but it’s up to the person working there

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Grocery Outlet Response
3y
Thank you for sharing your feedback as a Freezer lead. We appreciate you sharing this information and will be sure to pass it along to the appropriate parties.
1.0
Feb 7, 2022
Recommend
CEO approval
Business Outlook

Pros

the best reason to work here would be if your in a severe financial crisis. Ex: homeless, or first job.

Cons

1- No benefits 2- false promises (ex: hired as full time, but only receive 3 days on the schedule before holidays 3- If you are grocery, they WILL over work you. 4- in my case, they told me I could not take my lunch at 3.9 hours and told me I have to work till my '5th hour'because it's, "illegal to take lunches before your 4th hour". 5- you will be blamed for your owners bad business dealings. 6- grocery outlet corporate will not intervene with any employee concerns. 7- your Human Resource is the owner or one of his or her choosing. there is no over sight. in my case the HR was his wife.

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Grocery Outlet Response
4y
Thank you for sharing your experience as a Stocker. We're sorry to hear that you had a negative experience. As you know, our stores are independently owned and operated. I would encourage you to reach out to your store’s independent owner to share more about your experience.
Viewing 31 - 33 of 849 Reviews

Glassdoor has 896 Grocery Outlet reviews submitted anonymously by Grocery Outlet employees. Read employee reviews and ratings on Glassdoor to decide if Grocery Outlet is right for you.