Is Groupon a good company to work for as a Merchant Development?

Merchant Development professionals working at Groupon have rated their employer with 4.4 out of 5 stars in 103 Glassdoor reviews. This is a higher than average score with the overall rating of Groupon employees being 2.8 out of 5 stars. Search open Merchant Development Jobs at Groupon now and start preparing for your job interview by browsing frequently asked Merchant Development interview questions at Groupon .

Does Groupon pay Merchant Development employees well?

Merchant Development professionals rate their compensation and benefits at Groupon with 3.3 out of 5 stars based on 103 anonymously submitted employee reviews. This is 9.5% better than the company average rating for salary and benefits. Find out more about Merchant Development salaries at Groupon.

How happy are Merchant Development professionals working at Groupon?

72% of Merchant Development employees at Groupon would recommend their employer to a friend. This rating has increased by 89% in the past 12 months. Merchant Development professionals have also rated Groupon with a 3.3 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.3 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Groupon?

Customer Service Representative (177) , Account Executive (139) , Software Engineer (130) , Account Manager (121) , Sales (74) , Business Development Manager (61) , Business Development Representative (BDR) (60) , Manager (47) , Inside Sales Representative (45) , Merchant Development Representative (45) , Customer Support Representative (43) , Sales Representative (41) , Customer Service Representative (CSR) (39) , Senior Account Executive (38) , Senior Software Engineer (35)

What are the pros of working at Groupon according to real employee reviews?

"Great people and very international" ((in 439 reviews)); "Great Culture and as long as you perform well you can pretty much be your own boss and do anything you want." ((in 339 reviews)); "Good work life balance and remote/hybrid" ((in 196 reviews)); "Good benefits (would be great with 401k match and more tolerable work envt)" ((in 131 reviews)); "great work enviornment and colleagues" ((in 96 reviews))

What are the cons of working at Groupon according to real employee reviews?

"management was poor and micro" ((in 327 reviews)); "Pay is low unless you're one of the chosen high ups and politics has everything to do with being chosen." ((in 140 reviews)); "The manager appeared inexperienced in leading interns." ((in 116 reviews)); "Senior Leadership and Technology is poor" ((in 115 reviews)); "Upper management seems disconnected with our day" ((in 70 reviews))

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Groupon Merchant Development reviews

4.4

72% would recommend to a friend

(103 total reviews)

Dusan Senkypl

75% approve of CEO

67% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Career opportunities

3.8

Senior management

3.3

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

Merchant Development employees have rated Groupon with 4.4 out of 5 stars, based on 103 company reviews on Glassdoor. This indicates that most Merchant Development professionals have an excellent working experience there. Groupon is rated in line with the average (within 1 standard deviation) by Merchant Development professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

103 reviews

5.0

Nov 6, 2025

Working with Groupon as an associate has been an insightful and rewarding experience

Merchant support

Recommend

CEO approval

Business Outlook

Pros

You get to interact with merchants and customers from different regions, learning about diverse markets and business operations. Structured processes: Clear systems for handling merchant queries, payments, and deal management make daily tasks organized and efficient. Supportive team environment: Collaboration between merchant operations, customer service, and partner management teams helps resolve issues effectively.

Cons

The volume of merchant and customer interactions can be demanding, especially during promotional or seasonal peaks.

5.0

Feb 24, 2025

Great Place to Work!

Merchant development manager

Recommend

CEO approval

Business Outlook

Pros

Trained me well and are a great place to start.

Cons

Not very good leadership that changed objectives frequently.

3.0

Jan 15, 2025

Leadership needs work

Merchant services

Recommend

CEO approval

Business Outlook

Pros

sense of community and fellowship

Cons

leadership can seem out of touch with its merchants

Viewing 1 - 3 of 103 Reviews

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Enterprise Business Development Manager - Things to Do (TTD) - NYC/North East

Enterprise Business Development Manager - Things to Do (TTD) - NYC/North East

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Groupon Merchant Development reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Working with Groupon as an associate has been an insightful and rewarding experience

Great Place to Work!

Leadership needs work

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