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      Groupon

      Engaged Employer

      Groupon reviews

      2.8

      41% would recommend to a friend

      (4,362 total reviews)
      avatar

      Dusan Senkypl

      43% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      Groupon has an employee rating of 2.8 out of 5 stars, based on 4,362 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      Sep 12, 2012

      Not worth your time

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Outside reps work from home. You get to work with merchants froms various industries.

      Cons

      where do I start.... Management issues. Communication problems between outside reps and home office. Compensation issues. Decisions are made that are not in the best interest of their employees or their clients.

      2.0
      Sep 11, 2012

      Be careful, potential outside sales reps!

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - worked from home office, provided w/good computer, iphone, etc. - can be a fun industry; sales aren't hard if your territory hasn't already been battered - initial paid training in Chicago was fairly helpful (although targeted almost entirely to the inside reps - supposedly they're changing it to help the OS reps, too). The trainers were good and entertaining. - some good sales materials, if you can find 'em. - innovative ideas - if they can pull off some of the concepts they are tossing around on a company-wide level, they could be pretty amazing. - provided short weekly trainings on different industries that were helpful and well done - good online resources

      Cons

      What a MESS. I think this could have been a pretty good job, but there are all kinds of problems. Everything is sooooo unorganized. We were supposed to have sales materials mailed to our home to be waiting on us when we got home from training. I asked for them 1-3 times every week for for months, never got any of it. Made up my own. I'd be okayed to call on a certain client/category, make the sale, do all the paperwork, and then have the deal rejected, often to see the EXACT SAME DEAL run by an inside rep within weeks. Hours wasted. We'd put new businesses coming to town in the system only to have them taken away within two weeks. Accounts would randomly be taken from one persons' list and given to the inside reps. Market was waaay oversaturated. Lead planning was a major hindrance, at least in my city. Environment in the office was catty and negative in many cases. Felt like I spent more time selling to my coworkers and trying to get my deals to run and get the OK to call on clients than I did actually selling. Really exhausting and ridiculous. Feel like my whole experience there was a fiasco and waste of time. (BTW - I was in another city, not Chicago - but I didn't want to specify which market)

      5.0
      Sep 11, 2012

      A challenging workplace for people who want to move things and themselves forward.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible working hours, exciting business model, huge opportunities, fast decisions, young and motivated team, global perspective, lots of challenges ahead for independent thinkers.

      Cons

      sometimes things are happening to fast and it might make sense to think some stuff through more thouroughly. Company is in a transformation phase from start up to

      Viewing 4225 - 4227 of 4,362 Reviews
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