Groupon reviews

2.8

41% would recommend to a friend

(4,360 total reviews)
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Dusan Senkypl

43% approve of CEO

37% positive business outlook

Groupon has an employee rating of 2.8 out of 5 stars, based on 4,360 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Dec 2, 2011
Recommend
CEO approval
Business Outlook

Pros

-entrepreneurial environment -somewhat laid back work atmosphere (in this sense I do not mean the job, just that you can dress as you wish)

Cons

It is understandable how a company such as this has to make changes. It grew incredibly fast and didn't know what to do with itself. However they need to take a look and see how miserable their employees are, especially within the sales staff, and maybe readjust some of these changes. Our commission has been cut drastically and our goals are unrealistic. Groupon has become this constant "more! more! more!" monster. We no longer consult businesses but call them and tell them what features they have to run. If they don't want to do it, we move on, and yet go crawling back to that same business a few weeks later when we've exhausted the others to try and force them into a similar deal they rejected before. Groupon needs to get back to the way it was and actually be there to help a business grow not put them out of business. Being at the company for over a year and a half I've seen it become increasingly greedy. As sales reps we now have to squeeze every penny out of merchants we work with and get paid half the commission to do so.

4.0
Nov 15, 2011
Recommend
CEO approval
Business Outlook

Pros

It's a young company that hires mostly young people in their 20s, so it's really easy to connect with the people around you. There's always something happening in the office almost every day, whether it's making ice cream to playing dodgeball--every day is a surprise. The editorial department has a tendency to operate on a different wavelength than the rest of the company since we're not focused on sales, so it's definitely more of a lax atmosphere. It's also different because it's certainly the smartest department in the company--all of your co-workers attended Top 30 colleges and half of them hold journalism degrees from Columbia. So, it's a funny, fun-loving group with whom you can interact on a more-intellectual level when you're through writing. There's a Groupon gym that you can use if you want, and there are tons of child-like break-rooms located throughout our offices, so that's always cool. Managing editors are generally nice and respected, and they have a tendency to invite you out to drinks after work or parachuting off buildings (seriously--this company is a surprise). Because of the intellectual environment, there's a lot of opportunity to improve your writing and have your co-workers and bosses help you along the way. Before you get a job offer, writers have to go through Groupon Academy so you learn to write in Groupon's style and tone.

Cons

Honestly, there aren't that many downsides if you're part of the editorial staff. A lot of the stress and pressure is placed on sales. My reason for leaving was morally-motivated in that I wanted to work for a company whose initial mission involved helping local businesses promote growth within their communities. The reality of the matter is this: Groupon has grown too fast and continues to grow fast because it's too focused on attaining (but not retaining) business clients. A majority of the profits made from deals are consumed by the company instead of the local partner with which they're working, and there's no certainty or any sort of plan to help business growth once deals expire.

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