Grow Financial reviews

The executive team comes across as superficial and unsure of what they want (there's not even a mission statement except to tell us to be bold and have fun..?). This creates a HUGE lack of direction for us (where does the member service principles come in? Integrity? What do we stand for and how can we declare this to our members and new team members?). Also, it doesn't feel as though we're working for anything important (except to let the execs earn more money). At first, I thought working for a "credit union" (not for profit) would make it different- but don't let GROW fool you. They are a BANK in sheep's clothing. Vacation/ Sick accrual leaves much to be desired. Sick is accrued separately, but you're penalized if you use it. They provide you incentive NOT to use it (earn 1 personal day each quarter). A PTO system works much better by bundling the time together and giving the employee more control over managing it. You also can't accrue more than 80 hours of vacation a year so use it or lose it.

Understaffing issues negatively affects all parts of their business. High turnover (it is not uncommon to have daily firings and people leaving for better opportunities) which makes it hard to build a solid team. No work life balance; executive team wants staff to work six days a week every week because we do not have enough people to cover the operating hours (no overtime available). Keep in mind management does not lead by example; most show up hours late every day or not at all. If they do manage to show up they are walking out for personal events mid-day or gone by 4pm.This organization does not reward their hardest working employees as the high school mentality definitely exists here. Favoritism, cronyism and fraternization are rampant at this organization. It is not unheard of for very qualified or over qualified staff to be passed over because they are not with the in crowd.They want a sales oriented culture but guess what! they do not incentivize their staff for sales.Goals are not well thought out or if those goals are clearly unattainable there is no effort by upper management to adjust to something their teams can reach, but rather those goals are left in place and staff reviews are negatively impacted which impacts annual raises. DO NOT try to grow with Grow, it would be a waste of time for anyone looking for a long term position.