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Guardian Protection

Engaged Employer

Guardian Protection reviews

3.3

58% would recommend to a friend

(210 total reviews)

Bryan Cipoletti

59% approve of CEO

48% positive business outlook

Guardian Protection has an employee rating of 3.3 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guardian Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

210 reviews
3.0
Jun 19, 2017

Guardian review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work environment. Good helpful colleagues. People that work here are for the most part professional and dedicated to providing excellent customer service. The manager of software development is very supportive of her developers.

Cons

Developers really aren't dedicated to developing or maintaining software but also serve/overlap duties of business analysts. Developers also serve essentially as level 2 support. Tools for performing the job are not necessarily cutting edge. Lack of good quality assurance testing.

3.0
Dec 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Managers- Best management I've ever seen. You actually like your managers here Benefits- Good insurance and sick/PTO days Atmosphere- very laid back. No micromanagement, nice desks, lunches and special planned fun events

Cons

Customer service job is horrible. You get stuck doing every departments job and they will purposely just send people to customer service because they don't want to deal with it. Horrible communication between other departments. QA- their QA is disturbing. They expect a lot and always have criticism even when you get passing scores. Very discouraging environment. Nothing is ever good enough Lack of help- you are discouraged from transferring to any TLs. Wait times are long for other departments and if their wait is too long, you get stuck having to call customers back Negative job- you are being yelled at on a frequent basis for third party company issues and techs who don't show up and not even being able to help a customer. Too overwhelming for pay

Viewing 169 - 171 of 210 Reviews

Glassdoor has 220 Guardian Protection reviews submitted anonymously by Guardian Protection employees. Read employee reviews and ratings on Glassdoor to decide if Guardian Protection is right for you.