Does Guest Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Guest Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Guest Services. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Guest Services?

50% of Guest Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Guest Services 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Guest Services?

Cashier (12) , Manager (8) , General Manager (6) , Administrative Assistant (4) , Dock Hand (4) , Front Desk Agent (4) , Assistant Manager (3) , Housekeeper (3) , Line Cook (3) , Summer Dock Hand (3) , Cashier/Barista (2) , Catering Attendant (2) , Chef Manager (2) , Concierge (2) , District Manager (2)

What are the pros of working at Guest Services according to real employee reviews?

"The people at GSI are all great to work with" ((in 17 reviews)); "Benefits are great but I feel like" ((in 13 reviews)); "good pay not much hard work" ((in 11 reviews)); "Friendly work environment" ((in 7 reviews)); "Coworkers are awesome Well most of them are." ((in 4 reviews))

What are the cons of working at Guest Services according to real employee reviews?

"Poor Management! Poor training poor chain of command" ((in 23 reviews)); "To transfer to another property, you had to get permission from your current manager." ((in 9 reviews)); "Little training with high expectations." ((in 8 reviews)); "Long hours; lots of paperwork" ((in 7 reviews)); "Upper management has a click of friends who are managers and they are all bad at there job" ((in 4 reviews))

What are the top reviewed Guest Services locations?

Washington , Fairfax , Naples , Ashford , Chantilly , Bear Mountain , Seattle , Lakeland , Williamsburg , Phoenix , Hertford , Big Sur , Paradise Inn , Mount Rainier , Orange City , Homestead , Chicago , Alexandria , Arlington , Vienna , Tomkins Cove , Houston , Anaheim , Dana Point , Breckenridge , Wilbur , Rainier , Longmire , Stehekin , Aberdeen

Guest Services reviews

3.2

50% would recommend to a friend

(210 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (210 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Guest Services has an employee rating of 3.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

210 reviews

1.0

Mar 13, 2022

Pay Attention To This

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This company has many locations.

Cons

The cons of this company is the environment. And honestly, this review is more about the employees rather than the company itself. The company boasts about "doing the right thing," externally to the public and internally to its' employees. However, in my experience, the company needs to do a better job at hiring people who reflect these values and instills these values in their professional lives.

3.0

Sep 18, 2021

No breaks in schedule.

Dock worker

Recommend

CEO approval

Business Outlook

Pros

Okay company to work for but for the same pay any big box or grocery will pay the same with breaks for food or bathroom.

Cons

Glorified janitor job in disguise.

5.0

Jul 24, 2021

Lots of neat projects

Staff accountant

Recommend

CEO approval

Business Outlook

Pros

GSI has quite a few different niches in National Park, State Park, Marina, Sr. Housing, Condo's and Hotels. Very good experience for your career.

Cons

Internal job openings, not many chances to move from within.

Viewing 46 - 48 of 210 Reviews

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Jobs at Guest Services

Cashier Food/Beverage

North Miami Beach, FL

Kiosk Attendant - Art & Industry Food

North Miami Beach, FL

Cashier - Monday to Friday, No Weekends!

Guest Services

Guest Services reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Pay Attention To This

No breaks in schedule.

Lots of neat projects

Top companies for "Compensation and Benefits" near you

Jobs at Guest Services