Does Guest Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Guest Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Guest Services. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Guest Services?

50% of Guest Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Guest Services 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Guest Services?

Cashier (12) , Manager (8) , General Manager (6) , Administrative Assistant (4) , Dock Hand (4) , Front Desk Agent (4) , Assistant Manager (3) , Housekeeper (3) , Line Cook (3) , Summer Dock Hand (3) , Cashier/Barista (2) , Catering Attendant (2) , Chef Manager (2) , Concierge (2) , District Manager (2)

What are the pros of working at Guest Services according to real employee reviews?

"The people at GSI are all great to work with" ((in 16 reviews)); "Benefits are great but I feel like" ((in 13 reviews)); "good pay not much hard work" ((in 12 reviews)); "Friendly work environment" ((in 7 reviews)); "After work there are great opportunities to go hiking in one of the most amazing places on earth." ((in 6 reviews))

What are the cons of working at Guest Services according to real employee reviews?

"Pay, unprofessional management, benefits, a non intregrity company" ((in 19 reviews)); "To transfer to another property, you had to get permission from your current manager." ((in 8 reviews)); "Lack of communication and training." ((in 7 reviews)); "Long hours; lots of paperwork" ((in 7 reviews)); "Upper management has a click of friends who are managers and they are all bad at there job" ((in 4 reviews))

What are the top reviewed Guest Services locations?

Washington , Fairfax , Naples , Ashford , Chantilly , Bear Mountain , Seattle , Lakeland , Williamsburg , Phoenix , Hertford , Big Sur , Paradise Inn , Mount Rainier , Orange City , Homestead , Chicago , Alexandria , Arlington , Vienna , Tomkins Cove , Houston , Anaheim , Dana Point , Breckenridge , Wilbur , Rainier , Longmire , Stehekin , Aberdeen

Guest Services reviews

3.2

50% would recommend to a friend

(210 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (210 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Guest Services has an employee rating of 3.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

210 reviews

3.0

Jul 16, 2023

Great Experience

Manager

Recommend

CEO approval

Business Outlook

Pros

Flexible, fun, outdoors, good management, and new staff

Cons

Poor IT, Corporate office doesn't respond quickly

2.0

Jul 9, 2023

Complete Chaos

Retail manager

Recommend

CEO approval

Business Outlook

Pros

*Work with a diverse group of people from many different industries. *Be in the hospitality industry and care for guests.

Cons

*Upper management and HR do not follow employee handbooks or their own policies and state they are open to interpretation and management discretion. *Lack of communication and training. No proper onboarding is performed for any role. *Positions applied for may not be what you are hired for. Company uses generic reqs to hire for many different positions. Position may not be as it seems. *Management does not reward quick and effective work. If you work hard and complete tasks, you will be rewarded with additional tasks and responsibilities.

5.0

Jun 18, 2023

Great Place to work!

Concierege

Recommend

CEO approval

Business Outlook

Pros

Great benefits and nice people.

Cons

Starting pay is much lower than I was making at my former job.

Viewing 58 - 60 of 210 Reviews

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Jobs at Guest Services

Cashier Food/Beverage

North Miami Beach, FL

Tipped Cashier- Sculpture Garden

Kiosk Attendant - Art & Industry Food

Cashier - Monday to Friday, No Weekends!

Catering Attendant - Monday to Friday, No Weekends!

Guest Services

Guest Services reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Experience

Complete Chaos

Great Place to work!

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Jobs at Guest Services