Does Guest Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Guest Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Guest Services. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Guest Services?

50% of Guest Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Guest Services 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Guest Services?

Cashier (12) , Manager (8) , General Manager (6) , Administrative Assistant (4) , Dock Hand (4) , Front Desk Agent (4) , Assistant Manager (3) , Housekeeper (3) , Line Cook (3) , Summer Dock Hand (3) , Cashier/Barista (2) , Catering Attendant (2) , Chef Manager (2) , Concierge (2) , District Manager (2)

What are the pros of working at Guest Services according to real employee reviews?

"The people at GSI are all great to work with" ((in 17 reviews)); "Benefits are great but I feel like" ((in 15 reviews)); "good pay not much hard work" ((in 12 reviews)); "After work there are great opportunities to go hiking in one of the most amazing places on earth." ((in 6 reviews)); "The work environment is easy and a good feel to work" ((in 6 reviews))

What are the cons of working at Guest Services according to real employee reviews?

"Pay, unprofessional management, benefits, a non intregrity company" ((in 21 reviews)); "To transfer to another property, you had to get permission from your current manager." ((in 8 reviews)); "Lack of communication and training." ((in 7 reviews)); "Long hours; lots of paperwork" ((in 6 reviews)); "Upper management has a click of friends who are managers and they are all bad at there job" ((in 4 reviews))

What are the top reviewed Guest Services locations?

Washington , Fairfax , Naples , Ashford , Chantilly , Bear Mountain , Seattle , Lakeland , Williamsburg , Phoenix , Hertford , Big Sur , Paradise Inn , Mount Rainier , Orange City , Homestead , Chicago , Alexandria , Arlington , Vienna , Tomkins Cove , Houston , Anaheim , Dana Point , Breckenridge , Wilbur , Rainier , Longmire , Stehekin , Aberdeen

Skip to content Skip to footer

Notifications

Guest Services

Guest Services reviews

3.2

50% would recommend to a friend

(210 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Guest Services has an employee rating of 3.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

210 reviews

4.0

Feb 22, 2026

Good Benefits

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Decent health benefits and 401k match

Cons

Corporate expectation vs. property operations seems to have disconnect.

4.0

Nov 13, 2025

Fast Paced but Tips Well

Attendant

Recommend

CEO approval

Business Outlook

Pros

Fast paced Stays busy Close Atmosphere Good Tips Flexible Schedule Great Manager!

Cons

Can be stressful Organizational issues Lack of structure to pay raises

3.0

Oct 17, 2025

I’d work here again

Food and beverage

Recommend

CEO approval

Business Outlook

Pros

Nice benefits, good pay, beautiful

Cons

Little training, little communication,lots of paperwork

Viewing 67 - 69 of 210 Reviews

Top companies for "Compensation and Benefits" near you

Restaurant Associates

3.7★Compensation & Benefits

Unidine

3.6★Compensation & Benefits

SYGMA Network

3.6★Compensation & Benefits

Reinhart Foodservice

3.6★Compensation & Benefits

Jobs at Guest Services

Cashier Food/Beverage

North Miami Beach, FL

$16 - $16 /hr

(Employer provided)

View job

Administrative Assistant

Tipped Cashier- Sculpture Garden

Kiosk Attendant - Art & Industry Food

Cashier - Monday to Friday, No Weekends!