Does Guest Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Guest Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Guest Services. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Guest Services?

50% of Guest Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Guest Services 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Guest Services?

Cashier (12) , Manager (8) , General Manager (6) , Administrative Assistant (4) , Dock Hand (4) , Front Desk Agent (4) , Assistant Manager (3) , Housekeeper (3) , Line Cook (3) , Summer Dock Hand (3) , Cashier/Barista (2) , Catering Attendant (2) , Chef Manager (2) , Concierge (2) , District Manager (2)

What are the pros of working at Guest Services according to real employee reviews?

"The people at GSI are all great to work with" ((in 17 reviews)); "Benefits are great but I feel like" ((in 15 reviews)); "good pay not much hard work" ((in 12 reviews)); "After work there are great opportunities to go hiking in one of the most amazing places on earth." ((in 6 reviews)); "The work environment is easy and a good feel to work" ((in 6 reviews))

What are the cons of working at Guest Services according to real employee reviews?

"Pay, unprofessional management, benefits, a non intregrity company" ((in 21 reviews)); "To transfer to another property, you had to get permission from your current manager." ((in 8 reviews)); "Lack of communication and training." ((in 7 reviews)); "Long hours; lots of paperwork" ((in 6 reviews)); "Upper management has a click of friends who are managers and they are all bad at there job" ((in 4 reviews))

What are the top reviewed Guest Services locations?

Washington , Fairfax , Naples , Ashford , Chantilly , Bear Mountain , Seattle , Lakeland , Williamsburg , Phoenix , Hertford , Big Sur , Paradise Inn , Mount Rainier , Orange City , Homestead , Chicago , Alexandria , Arlington , Vienna , Tomkins Cove , Houston , Anaheim , Dana Point , Breckenridge , Wilbur , Rainier , Longmire , Stehekin , Aberdeen

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Guest Services

Guest Services reviews

3.2

50% would recommend to a friend

(210 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (210 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Guest Services has an employee rating of 3.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

210 reviews

5.0

Oct 14, 2025

Great place

Ceo-founder

Recommend

CEO approval

Business Outlook

Pros

Freedom, pay, communication, and pace

Cons

Coworkers, pressure, location, and market

5.0

Oct 2, 2025

Great Place to spend a summer

Store manager

Recommend

CEO approval

Business Outlook

Pros

International students. The J1 program is great!

Cons

Remote location in the mountains

4.0

Sep 16, 2025

Fun environment

Dock hand

Recommend

CEO approval

Business Outlook

Pros

Not much corporate presence in otherwise fun outdoor job. Orderly, highly-functional organization systems and software.

Cons

Customer service, so exposed to a lot of rudeness. Sometimes corporate ineffective/inaccessible in resolving issues.

Viewing 70 - 72 of 210 Reviews

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Jobs at Guest Services

Part-Time Server

Wakulla Springs, Wakulla, FL

$11 - $11 /hr

(Employer provided)

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Administrative Assistant

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Breckenridge, CO

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