Does Guest Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Guest Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Guest Services. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Guest Services?

50% of Guest Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Guest Services 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Guest Services?

Cashier (12) , Manager (8) , General Manager (6) , Administrative Assistant (4) , Dock Hand (4) , Front Desk Agent (4) , Assistant Manager (3) , Housekeeper (3) , Line Cook (3) , Summer Dock Hand (3) , Cashier/Barista (2) , Catering Attendant (2) , Chef Manager (2) , Concierge (2) , District Manager (2)

What are the pros of working at Guest Services according to real employee reviews?

"The people at GSI are all great to work with" ((in 18 reviews)); "good pay not much hard work" ((in 13 reviews)); "Benefits are great but I feel like" ((in 12 reviews)); "Friendly work environment" ((in 6 reviews)); "Coworkers are awesome Well most of them are." ((in 4 reviews))

What are the cons of working at Guest Services according to real employee reviews?

"Management was awful." ((in 20 reviews)); "To transfer to another property, you had to get permission from your current manager." ((in 9 reviews)); "Little training with high expectations." ((in 8 reviews)); "Long hours; lots of paperwork" ((in 6 reviews)); "Upper management has a click of friends who are managers and they are all bad at there job" ((in 4 reviews))

What are the top reviewed Guest Services locations?

Washington , Fairfax , Naples , Ashford , Chantilly , Bear Mountain , Seattle , Lakeland , Williamsburg , Phoenix , Hertford , Big Sur , Paradise Inn , Mount Rainier , Orange City , Homestead , Chicago , Alexandria , Arlington , Vienna , Tomkins Cove , Houston , Anaheim , Dana Point , Breckenridge , Wilbur , Rainier , Longmire , Stehekin , Aberdeen

Guest Services reviews

3.2

50% would recommend to a friend

(210 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Guest Services has an employee rating of 3.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

210 reviews

4.0

Sep 17, 2021

Good company

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Flexible hours and good pay

Cons

Seasonal work for only 6 months

4.0

Aug 5, 2021

Guest Services General Manager

General manager

Recommend

CEO approval

Business Outlook

Pros

Great growth, bonus structure, benefits and small enough of a company to make you feel known and valued. Perks also include discounts at the national parks and resorts that are under contract with them.

Cons

50 hour work weeks are the normal which is typical in most positions at this type of company. If you want to relocate, there are not many opportunities for GMs in all states or cities.

5.0

Jul 24, 2021

Lots of neat projects

Staff accountant

Recommend

CEO approval

Business Outlook

Pros

GSI has quite a few different niches in National Park, State Park, Marina, Sr. Housing, Condo's and Hotels. Very good experience for your career.

Cons

Internal job openings, not many chances to move from within.

Viewing 97 - 99 of 210 Reviews

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Jobs at Guest Services

Reservation Agent - Monday to Friday, No Weekends!

Cashier - Monday to Friday, No Weekends!

Tipped Cashier- Sculpture Garden

Catering Attendant - Monday to Friday, No Weekends!

Guest Services

Guest Services reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good company

Guest Services General Manager

Lots of neat projects

Top companies for "Compensation and Benefits" near you

Jobs at Guest Services