Does Guest Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Guest Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Guest Services. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Guest Services?

50% of Guest Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Guest Services 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Guest Services?

Cashier (12) , Manager (8) , General Manager (6) , Administrative Assistant (4) , Dock Hand (4) , Front Desk Agent (4) , Assistant Manager (3) , Housekeeper (3) , Line Cook (3) , Summer Dock Hand (3) , Cashier/Barista (2) , Catering Attendant (2) , Chef Manager (2) , Concierge (2) , District Manager (2)

What are the pros of working at Guest Services according to real employee reviews?

"The people at GSI are all great to work with" ((in 18 reviews)); "good pay not much hard work" ((in 13 reviews)); "Benefits are great but I feel like" ((in 12 reviews)); "Friendly work environment" ((in 6 reviews)); "Coworkers are awesome Well most of them are." ((in 4 reviews))

What are the cons of working at Guest Services according to real employee reviews?

"Management was awful." ((in 20 reviews)); "To transfer to another property, you had to get permission from your current manager." ((in 9 reviews)); "Little training with high expectations." ((in 8 reviews)); "Long hours; lots of paperwork" ((in 6 reviews)); "Upper management has a click of friends who are managers and they are all bad at there job" ((in 4 reviews))

What are the top reviewed Guest Services locations?

Washington , Fairfax , Naples , Ashford , Chantilly , Bear Mountain , Seattle , Lakeland , Williamsburg , Phoenix , Hertford , Big Sur , Paradise Inn , Mount Rainier , Orange City , Homestead , Chicago , Alexandria , Arlington , Vienna , Tomkins Cove , Houston , Anaheim , Dana Point , Breckenridge , Wilbur , Rainier , Longmire , Stehekin , Aberdeen

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Guest Services

Guest Services reviews

3.2

50% would recommend to a friend

(210 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

3.1

Compensation and benefits

2.9

Culture & values

2.9

Career opportunities

2.6

Senior management

Guest Services has an employee rating of 3.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

210 reviews

2.0

Mar 2, 2021

Lack of Management and Standards

Store supervisor

Recommend

CEO approval

Business Outlook

Pros

The positions pay okay, and the amount of vacation days was pretty good for starting positions. The amount of benefits have gone down though since the company is struggling due to loose of profits from COVID.

Cons

This company does the absolute minimum to comply with the terms of their contracts with their customers. Everything at work was always broken, and in need of maintenance. They also ran all of their units with the least amount of staff possible - so be ready to work a lot more than you'd expect for the job description. The managers were a toss up between really great and absolutely awful. The corporate office is completely unhelpful when it comes to employee complaints about harassment.

3.0

Feb 12, 2021

It was pretty okay

Sous chef

Recommend

CEO approval

Business Outlook

Pros

Great benefits, pay, regular hours, opportunity to apply to units across the United States

Cons

Location in the middle of nowhere, the work gets repetitive and boring

5.0

Jan 8, 2021

great employees

Banquet staff

Recommend

CEO approval

Business Outlook

Pros

people, staff, the team are great to work with

Cons

banquet hours can be long but expected from the job

Viewing 106 - 108 of 210 Reviews

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Jobs at Guest Services

Reservation Agent - Monday to Friday, No Weekends!

Cashier - Monday to Friday, No Weekends!

Catering Attendant - Monday to Friday, No Weekends!

Reservationist - Remote