Does Guest Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Guest Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Guest Services. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Guest Services?

50% of Guest Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Guest Services 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Guest Services?

Cashier (12) , Manager (8) , General Manager (6) , Administrative Assistant (4) , Dock Hand (4) , Front Desk Agent (4) , Assistant Manager (3) , Housekeeper (3) , Line Cook (3) , Summer Dock Hand (3) , Cashier/Barista (2) , Catering Attendant (2) , Chef Manager (2) , Concierge (2) , District Manager (2)

What are the pros of working at Guest Services according to real employee reviews?

"The people at GSI are all great to work with" ((in 17 reviews)); "Benefits are great but I feel like" ((in 13 reviews)); "good pay not much hard work" ((in 11 reviews)); "Friendly work environment" ((in 7 reviews)); "Coworkers are awesome Well most of them are." ((in 4 reviews))

What are the cons of working at Guest Services according to real employee reviews?

"Poor Management! Poor training poor chain of command" ((in 23 reviews)); "To transfer to another property, you had to get permission from your current manager." ((in 9 reviews)); "Little training with high expectations." ((in 8 reviews)); "Long hours; lots of paperwork" ((in 7 reviews)); "Upper management has a click of friends who are managers and they are all bad at there job" ((in 4 reviews))

What are the top reviewed Guest Services locations?

Washington , Fairfax , Naples , Ashford , Chantilly , Bear Mountain , Seattle , Lakeland , Williamsburg , Phoenix , Hertford , Big Sur , Paradise Inn , Mount Rainier , Orange City , Homestead , Chicago , Alexandria , Arlington , Vienna , Tomkins Cove , Houston , Anaheim , Dana Point , Breckenridge , Wilbur , Rainier , Longmire , Stehekin , Aberdeen

Guest Services reviews

3.2

50% would recommend to a friend

(210 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Guest Services has an employee rating of 3.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

210 reviews

1.0

Oct 28, 2015

Cares about hourlies, not managers

Manager

Recommend

CEO approval

Business Outlook

Pros

Discounts at other properties, health benefits

Cons

Everything else. Top mgmt claims they care about their people, but in reality, you're just another number. Hard work is not recognized or rewarded. Did not get the bonus as stated on offer letter, with no explanation as to why or why not when my review was "above satisfactory performance".

4.0

Oct 8, 2015

Technosoft

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A good place to start your career and they have many good number of clients to work with and encourage employee's decisions

Cons

nothing as such called cons..

4.0

Sep 25, 2015

Cool

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great first job for a teenager and/or college student. Get to see the memorial on a daily basis

Cons

Great Pay, but short hours. Have to take the metro to get there because he traffic is hectic

Viewing 181 - 183 of 210 Reviews

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Jobs at Guest Services

Reservation Agent - Monday to Friday, No Weekends!

Cashier - Monday to Friday, No Weekends!

Reservationist - Remote

Catering Attendant - Monday to Friday, No Weekends!

Guest Services

Guest Services reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Cares about hourlies, not managers

Technosoft

Cool

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Jobs at Guest Services