Does Guest Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Guest Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Guest Services. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Guest Services?

50% of Guest Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Guest Services 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Guest Services?

Cashier (12) , Manager (8) , General Manager (6) , Administrative Assistant (4) , Dock Hand (4) , Front Desk Agent (4) , Assistant Manager (3) , Housekeeper (3) , Line Cook (3) , Summer Dock Hand (3) , Cashier/Barista (2) , Catering Attendant (2) , Chef Manager (2) , Concierge (2) , District Manager (2)

What are the pros of working at Guest Services according to real employee reviews?

"The people at GSI are all great to work with" ((in 17 reviews)); "Benefits are great but I feel like" ((in 13 reviews)); "good pay not much hard work" ((in 11 reviews)); "Friendly work environment" ((in 7 reviews)); "Coworkers are awesome Well most of them are." ((in 4 reviews))

What are the cons of working at Guest Services according to real employee reviews?

"Poor Management! Poor training poor chain of command" ((in 23 reviews)); "To transfer to another property, you had to get permission from your current manager." ((in 9 reviews)); "Little training with high expectations." ((in 8 reviews)); "Long hours; lots of paperwork" ((in 7 reviews)); "Upper management has a click of friends who are managers and they are all bad at there job" ((in 4 reviews))

What are the top reviewed Guest Services locations?

Washington , Fairfax , Naples , Ashford , Chantilly , Bear Mountain , Seattle , Lakeland , Williamsburg , Phoenix , Hertford , Big Sur , Paradise Inn , Mount Rainier , Orange City , Homestead , Chicago , Alexandria , Arlington , Vienna , Tomkins Cove , Houston , Anaheim , Dana Point , Breckenridge , Wilbur , Rainier , Longmire , Stehekin , Aberdeen

Skip to content Skip to footer

Notifications

Guest Services

Guest Services reviews

3.2

50% would recommend to a friend

(210 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

3.1

Compensation and benefits

2.9

Culture & values

2.9

Career opportunities

2.6

Senior management

Guest Services has an employee rating of 3.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

210 reviews

4.0

Oct 17, 2017

Great Place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to be content.

Cons

Lack of prompt optimization

5.0

Sep 17, 2017

Cashier

Recommend

CEO approval

Business Outlook

Pros

Lots of room to grow -- company hires from within. Benefits are great. Discounts at other locations. Opportunities for overtime pay working special events.

Cons

If an employee doesn't show up, it adds to your already full workload. Employees generally have a fair amount of daily tasks assigned to begin with. When someone doesn't show up, that workload falls on everyone else.

5.0

Aug 29, 2017

Great company for advancement!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is lots of room for advancement! If you work hard and show interest there are many opportunities to move up or transfer to other locations.

Cons

Remote locations can cause some lack of cohesion between staff and corporate management.

Viewing 181 - 183 of 210 Reviews

Top companies for "Compensation and Benefits" near you

Restaurant Associates

3.7★Compensation & Benefits

Unidine

3.5★Compensation & Benefits

SYGMA Network

3.6★Compensation & Benefits

Reinhart Foodservice

3.6★Compensation & Benefits

Jobs at Guest Services

Reservation Agent - Monday to Friday, No Weekends!

Cashier - Monday to Friday, No Weekends!

Tipped Cashier- Sculpture Garden

Reservationist - Remote