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Guest Services

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Guest Services reviews

3.2

50% would recommend to a friend

(209 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Guest Services has an employee rating of 3.2 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

209 reviews
2.0
May 24, 2012

A nice bunch of people.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly atmosphere at the lower levels; there are some very nice and knowledgeable people working there. Lots of opportunity to interact with customers and coworkers get to know people. There's a decent amount of flexibility in working hours.

Cons

There's a lack of training provided. A caustic attitude from the higher ups makes things less pleasant. Pay is not at a competitive level with their major competitors. Very limited opportunities for promotion and development.

1.0
Apr 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Some nice people there. Plenty of work available

Cons

Zero focus on quality. More focused on volume

Viewing 196 - 198 of 209 Reviews

Glassdoor has 233 Guest Services reviews submitted anonymously by Guest Services employees. Read employee reviews and ratings on Glassdoor to decide if Guest Services is right for you.