Is Guidepoint a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Guidepoint have rated their employer with 3.1 out of 5 stars in 139 Glassdoor reviews. This is a lower than average score with the overall rating of Guidepoint employees being 3.3 out of 5 stars. Search open Client Service Associate Jobs at Guidepoint now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Guidepoint .

Does Guidepoint pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Guidepoint with 3.2 out of 5 stars based on 139 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Guidepoint.

How happy are Client Service Associate professionals working at Guidepoint?

54% of Client Service Associate employees at Guidepoint would recommend their employer to a friend. This rating has decreased by 18% in the past 12 months. Client Service Associate professionals have also rated Guidepoint with a 3.5 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.2 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Guidepoint?

Associate (160) , Client Service Associate (114) , Project Manager (106) , Research Manager (60) , Research Associate (53) , Consultant (29) , Research Analyst (24) , Client Services Associate (23) , Associate, Client Services (11) , Intern (11) , Senior Project Manager (11) , Vice President (10) , Client Services (8) , Healthcare Associate (8) , Team Lead (8)

What are the pros of working at Guidepoint according to real employee reviews?

"culture is great for work" ((in 73 reviews)); "great first job great people" ((in 72 reviews)); "Great colleagues to work with" ((in 49 reviews)); "Good work environment" ((in 32 reviews)); "Good salary" ((in 32 reviews))

What are the cons of working at Guidepoint according to real employee reviews?

"Bad management and not interested" ((in 60 reviews)); "long hours both in and out of the office (i" ((in 22 reviews)); "Managers are rude." ((in 19 reviews)); "project managers just spam you with things to do all day and you are expected to always be responsive" ((in 16 reviews)); "The benefits could be better." ((in 16 reviews))

Guidepoint Client Service Associate reviews

3.1

54% would recommend to a friend

(139 total reviews)

Albert Sebag

54% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (139 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Service Associate employees have rated Guidepoint with 3.1 out of 5 stars, based on 139 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. Guidepoint is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

139 reviews

3.0

Oct 8, 2023

Overall good place to work as a fresh graduate

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Diversity of the team Young and fun colleagues Supportive team

Cons

Face pace environment Can be stressful

1.0

Oct 4, 2023

STAY AWAY

Client service associate

Recommend

CEO approval

Business Outlook

Pros

you learn a lot about other companies and industries

Cons

boring, overworked, got in a lawsuit for not paying overtime, got in a lawsuit for not paying women fairly, work is stressful. High churn cold outbound

Guidepoint Response

2y

Please Note: Guidepoint disputes the factual accuracy of this post. The company takes seriously its responsibility to comply with all applicable laws. We request that the anonymous poster immediately remove the review from Glassdoor and refrain from making further comment.

5.0

Aug 3, 2023

Good

Client servicing associate

Recommend

CEO approval

Business Outlook

Pros

Good company to work in

Cons

None as of now I can think

Viewing 88 - 90 of 139 Reviews

Jobs at Guidepoint

Client Service Associate

Client Service Associate, Consulting

Client Service Associate (Class of 2026)

Senior Healthcare Research Associate

Business Development Associate

Guidepoint

Guidepoint Client Service Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Overall good place to work as a fresh graduate

STAY AWAY

Good

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