Is Guidepoint a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Guidepoint have rated their employer with 3.1 out of 5 stars in 139 Glassdoor reviews. This is a lower than average score with the overall rating of Guidepoint employees being 3.3 out of 5 stars. Search open Client Service Associate Jobs at Guidepoint now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Guidepoint .

Does Guidepoint pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Guidepoint with 3.2 out of 5 stars based on 139 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Guidepoint.

How happy are Client Service Associate professionals working at Guidepoint?

54% of Client Service Associate employees at Guidepoint would recommend their employer to a friend. This rating has decreased by 18% in the past 12 months. Client Service Associate professionals have also rated Guidepoint with a 3.5 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.2 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Guidepoint?

Associate (160) , Client Service Associate (114) , Project Manager (106) , Research Manager (60) , Research Associate (53) , Consultant (29) , Research Analyst (24) , Client Services Associate (23) , Associate, Client Services (11) , Intern (11) , Senior Project Manager (11) , Vice President (10) , Client Services (8) , Healthcare Associate (8) , Team Lead (8)

What are the pros of working at Guidepoint according to real employee reviews?

"culture is great for work" ((in 73 reviews)); "great first job great people" ((in 72 reviews)); "Great colleagues to work with" ((in 49 reviews)); "Good work environment" ((in 32 reviews)); "Good salary" ((in 32 reviews))

What are the cons of working at Guidepoint according to real employee reviews?

"Bad management and not interested" ((in 60 reviews)); "long hours both in and out of the office (i" ((in 22 reviews)); "Managers are rude." ((in 19 reviews)); "project managers just spam you with things to do all day and you are expected to always be responsive" ((in 16 reviews)); "The benefits could be better." ((in 16 reviews))

Guidepoint Client Service Associate reviews

3.1

54% would recommend to a friend

(139 total reviews)

Albert Sebag

54% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Service Associate employees have rated Guidepoint with 3.1 out of 5 stars, based on 139 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. Guidepoint is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

139 reviews

1.0

Jun 27, 2023

Decent first job, but I don't recommend and very high turnover rate

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Your teammates are around your age so easy to make friendships and work together

Cons

- Awful hours - Mundane and monotonous work - Very repetitive - Lack of diversification - Job performance isn't measured properly (lots of factors out of your control) - Extremely poor management - Frat-like culture - Poor benefits - JD lied about responsibilities

4.0

May 22, 2023

Great place to work out of college

Associate, client services

Recommend

CEO approval

Business Outlook

Pros

Fun environment, great people, flexible hours

Cons

Can get boring, not a ton of room for growth

2.0

Apr 18, 2023

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Good exposure to working with people and collaborating with a team

Cons

Actual job can be frustrating and dealing with people is annoying

Guidepoint Response

3y

Thank you for sharing your feedback about your experience as a Client Service Associate. While this position may not be the right fit for every personality, we believe that learning to engage in peer-level discussions with a diverse range of professionals is a fundamental skill that can translate to any number of career paths. During the hiring process, we work hard to ensure that candidates understand the day-to-day responsibilities of this role. Still, we value your insight, so please feel free to contact us if you want to continue this conversation.

Viewing 91 - 93 of 139 Reviews

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Guidepoint Client Service Associate reviews

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Decent first job, but I don't recommend and very high turnover rate

Great place to work out of college

Client service associate

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