Is Guidepoint a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Guidepoint have rated their employer with 3.1 out of 5 stars in 139 Glassdoor reviews. This is a lower than average score with the overall rating of Guidepoint employees being 3.3 out of 5 stars. Search open Client Service Associate Jobs at Guidepoint now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Guidepoint .

Does Guidepoint pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Guidepoint with 3.2 out of 5 stars based on 139 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Guidepoint.

How happy are Client Service Associate professionals working at Guidepoint?

54% of Client Service Associate employees at Guidepoint would recommend their employer to a friend. This rating has decreased by 18% in the past 12 months. Client Service Associate professionals have also rated Guidepoint with a 3.5 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.2 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Guidepoint?

Associate (160) , Client Service Associate (114) , Project Manager (106) , Research Manager (60) , Research Associate (53) , Consultant (29) , Research Analyst (24) , Client Services Associate (23) , Associate, Client Services (11) , Intern (11) , Senior Project Manager (11) , Vice President (10) , Client Services (8) , Healthcare Associate (8) , Team Lead (8)

What are the pros of working at Guidepoint according to real employee reviews?

"culture is great for work" ((in 73 reviews)); "great first job great people" ((in 72 reviews)); "Great colleagues to work with" ((in 49 reviews)); "Good work environment" ((in 32 reviews)); "Good salary" ((in 32 reviews))

What are the cons of working at Guidepoint according to real employee reviews?

"Bad management and not interested" ((in 60 reviews)); "long hours both in and out of the office (i" ((in 22 reviews)); "Managers are rude." ((in 19 reviews)); "project managers just spam you with things to do all day and you are expected to always be responsive" ((in 16 reviews)); "The benefits could be better." ((in 16 reviews))

Guidepoint Client Service Associate reviews

3.1

54% would recommend to a friend

(139 total reviews)

Albert Sebag

54% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Service Associate employees have rated Guidepoint with 3.1 out of 5 stars, based on 139 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. Guidepoint is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

139 reviews

5.0

Mar 31, 2023

A Fantastic Workplace

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Fantastic culture & colleagues. Minimal politics.

Cons

Progression is slow and job gets mundane

4.0

Mar 28, 2023

a great starter job

Client service associate

Recommend

CEO approval

Business Outlook

Pros

- when the economy isnt going off its a great job. while you will be held to high standards but the workload is manageable. never really work late. it is 9-6 though. - most teams do hybrid work, but the specifics are up to the team management. - the culture is very dependent on the team your placed on. you wont really know anyone outside your team, so its a little bit of a forced friend group. everyone is young. im 25 and im nearly the oldest one on a team of 20. - quarterly social outings like drinks or dinner. regular happy hours (theres a tap with beer/wine in the office) - free snacks, coffee, tea -beautiful nyc office

Cons

- when the economy is doing well they dont mind drowning you in work. ive mostly been here during the beginning of a recession, but the people senior to me say that last year they worked late all the time. so beware. - some teams discourage you from taking a lunch break. - a very white, privileged, homogeneous, "im from Connecticut" culture. if you thrived in a frat/sorority youll do well here. otherwise you might feel alienated.

5.0

Mar 21, 2023

Guidepoint entry level

Client services associate

Recommend

CEO approval

Business Outlook

Pros

Great flexibility by a mix of working on site and from home. Good corporate environment, friendly colleagues, team-building events etc. Good bonus opportunities

Cons

Sometimes the pace if a bit fast and you have to be on the lookout. Also you can do a good job but it won't show on your numbers, due to clients' needs constantly changing.

Viewing 94 - 96 of 139 Reviews

Jobs at Guidepoint

Client Service Associate

Client Service Associate (Class of 2026)

Client Service Associate, Consulting

Senior Healthcare Research Associate

Business Development Associate

Guidepoint

Guidepoint Client Service Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A Fantastic Workplace

a great starter job

Guidepoint entry level

Jobs at Guidepoint

Guidepoint reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Guidepoint reviews FAQs

Jobs at Guidepoint