Is Guidepoint a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Guidepoint have rated their employer with 3.0 out of 5 stars in 138 Glassdoor reviews. This is a lower than average score with the overall rating of Guidepoint employees being 3.3 out of 5 stars. Search open Client Service Associate Jobs at Guidepoint now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Guidepoint .

Does Guidepoint pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Guidepoint with 3.2 out of 5 stars based on 138 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Guidepoint.

How happy are Client Service Associate professionals working at Guidepoint?

52% of Client Service Associate employees at Guidepoint would recommend their employer to a friend. This rating has decreased by 20% in the past 12 months. Client Service Associate professionals have also rated Guidepoint with a 3.5 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.2 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Guidepoint?

Associate (160) , Client Service Associate (113) , Project Manager (104) , Research Manager (59) , Research Associate (53) , Consultant (29) , Research Analyst (24) , Client Services Associate (23) , Associate, Client Services (11) , Intern (11) , Senior Project Manager (11) , Vice President (10) , Client Services (8) , Healthcare Associate (8) , Team Lead (8)

What are the pros of working at Guidepoint according to real employee reviews?

"great first job great people" ((in 72 reviews)); "culture is great for work" ((in 70 reviews)); "Great colleagues to work with" ((in 43 reviews)); "Salary seems good at first" ((in 34 reviews)); "Good work/ life balance at Guidepoint" ((in 31 reviews))

What are the cons of working at Guidepoint according to real employee reviews?

"long hours both in and out of the office (i" ((in 23 reviews)); "Managers are rude." ((in 19 reviews)); "project managers just spam you with things to do all day and you are expected to always be responsive" ((in 16 reviews)); "The benefits could be better." ((in 16 reviews)); "No career path whatsoever" ((in 13 reviews))

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Guidepoint Client Service Associate reviews

3.0

52% would recommend to a friend

(138 total reviews)

Albert Sebag

61% approve of CEO

44% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

Associate, Client Services employees have rated Guidepoint with 3.0 out of 5 stars, based on 138 company reviews on Glassdoor. This indicates that most Associate, Client Services professionals have an average working experience there. Guidepoint is rated in line with the average (within 1 standard deviation) by Associate, Client Services professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

138 reviews

4.0

Mar 10, 2025

Great First Job

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Sets you up with great skills to take into your career

Cons

Options for growth in the beginning then falls off.

Guidepoint Response

Thank you for sharing your experience with Guidepoint, setting our employees up for success is a top priority!

3.0

Mar 5, 2025

Fine Job for a short period of time

Client service associate

Recommend

CEO approval

Business Outlook

Pros

The best part of this job is that you do not have to work or engage with work outside of work hours. The office is great and you can meet a lot of young people in the office

Cons

The work is very repetitive and completely based on the market. There will be some days where you have nothing to do and some days where you cant finish everything. You have to stay until 6pm every day even if you don't have anything to do. The work itself is extremely mind numbing.

4.0

Feb 17, 2025

Great Culture

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Excellent culture at Guidepoint. Also pays reasonable for right out of college.

Cons

Not much room for growth. Very contingent on other people leaving.

Guidepoint Response

Thank you for your feedback! We're thrilled to hear you’ve had a positive experience with Guidepoint’s culture. Creating a supportive and rewarding environment is a priority for us so we appreciate your recognition.

Viewing 40 - 42 of 138 Reviews

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Great First Job

Fine Job for a short period of time

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