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      Guidepoint

      Engaged Employer

      Guidepoint Client Service Associate reviews

      3.0

      52% would recommend to a friend

      (138 total reviews)
      avatar

      Albert Sebag

      61% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Associate, Client Services employees have rated Guidepoint with 3.0 out of 5 stars, based on 138 company reviews on Glassdoor. This indicates that most Associate, Client Services professionals have an average working experience there. Guidepoint is rated in line with the average (within 1 standard deviation) by Associate, Client Services professionals compared to other employers within the Management & Consulting industry (3.5 stars).

      Reviews by job title

      138 reviews
      1.0
      Feb 8, 2025

      Avoid

      Client service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      High Base Pay for what you do and great exit opportunities

      Cons

      Too many extra hours worked that were not paid, extremely tedious job and extremely toxic work culture.

      avatar
      Guidepoint Response
      1y
      Thank you for taking the time to share your feedback. We're glad to hear you found value in the compensation and career opportunities at Guidepoint. We recognize that workload and work-life balance are important concerns and we continuously work to improve processes to support our team members. We also take company culture seriously and encourage open communication with HR to ensure a positive and productive work environment. If you’d like to share more about your experience, we welcome you to contact us directly.
      1.0
      Feb 2, 2025

      Horrible

      Client services associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I learned how to work in a very fast paced place, under pressure and constant micromanagement. After that, other jobs seem like a piece of cake. That was the positive outcome. Also, practiced my English a lot.

      Cons

      Tons of unpaid overtime, if you ever logged out on time it was frown upon. You needed to hit target even during months when you got 2-weeks time off, so people were unofficially forced to work while on vacation days. Very complicated cover procedures before days off. Also, every month you are constantly reminded that next month you could be fired if you have not reached target. Ageism, as only very young people are being hired.

      avatar
      Guidepoint Response
      1y
      Thank you for your feedback. We appreciate your positive mention of the learning and language development you gained with us. Regarding the promotion system, we strive to provide clear career growth opportunities and continuously review it to ensure transparency and fairness. The Associate role is an entry-level position, designed to provide an opportunity for individuals at the start of their careers. We welcome diverse candidates at all stages of their professional journey and have open positions across various levels. Thanks again for sharing your thoughts, and please feel free to reach out if you'd like to continue the conversation.
      Viewing 43 - 45 of 138 Reviews
      Related searches: Guidepoint Associate, Client Services jobs | Guidepoint Associate, Client Services salaries | Guidepoint benefits | Guidepoint Associate, Client Services interviews
      Guidepoint reviewsGuidepoint Associate, Client Services reviews

      Glassdoor has 1,110 Guidepoint reviews submitted anonymously by Guidepoint employees. Read employee reviews and ratings on Glassdoor to decide if Guidepoint is right for you.