Is Guidepoint a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Guidepoint have rated their employer with 3.0 out of 5 stars in 138 Glassdoor reviews. This is a lower than average score with the overall rating of Guidepoint employees being 3.3 out of 5 stars. Search open Client Service Associate Jobs at Guidepoint now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Guidepoint .

Does Guidepoint pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Guidepoint with 3.2 out of 5 stars based on 138 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Guidepoint.

How happy are Client Service Associate professionals working at Guidepoint?

52% of Client Service Associate employees at Guidepoint would recommend their employer to a friend. This rating has decreased by 20% in the past 12 months. Client Service Associate professionals have also rated Guidepoint with a 3.5 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.2 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Guidepoint?

Associate (160) , Client Service Associate (113) , Project Manager (104) , Research Manager (59) , Research Associate (53) , Consultant (29) , Research Analyst (24) , Client Services Associate (23) , Associate, Client Services (11) , Intern (11) , Senior Project Manager (11) , Vice President (10) , Client Services (8) , Healthcare Associate (8) , Team Lead (8)

What are the pros of working at Guidepoint according to real employee reviews?

"great first job great people" ((in 73 reviews)); "culture is great for work" ((in 72 reviews)); "Great colleagues to work with" ((in 45 reviews)); "Friendly work environment ( Non" ((in 30 reviews)); "Good work life balance !" ((in 28 reviews))

What are the cons of working at Guidepoint according to real employee reviews?

"Bad management and not interested" ((in 63 reviews)); "All Guidepoint competitors pay more and even then the average salary for these companies is low." ((in 31 reviews)); "Work can be very repetitive and the pay is low compared to the industry average." ((in 25 reviews)); "long hours both in and out of the office (i" ((in 21 reviews)); "Managers are rude." ((in 18 reviews))

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Guidepoint Client Service Associate reviews

3.0

52% would recommend to a friend

(138 total reviews)

Albert Sebag

61% approve of CEO

44% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

Associate, Client Services employees have rated Guidepoint with 3.0 out of 5 stars, based on 138 company reviews on Glassdoor. This indicates that most Associate, Client Services professionals have an average working experience there. Guidepoint is rated in line with the average (within 1 standard deviation) by Associate, Client Services professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

138 reviews

1.0

Jan 14, 2025

Shanghai

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Good about of annual leave and sick days off

Cons

Toxic company value, lots of office politics

Guidepoint Response

Thank you for your feedback. We take all concerns seriously and encourage employees to speak with HR to address any issues. We're committed to fostering a positive workplace at Guidepoint. If you'd like to discuss this further, please don't hesitate to reach out.

5.0

Jan 9, 2025

Great First Job

Client services associate

Recommend

CEO approval

Business Outlook

Pros

Amazing culture, good career path, great office location.

Cons

Work can sometimes feel repetitive.

Guidepoint Response

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you value our career development opportunities, work culture, and office location. If there’s anything we can do to support your journey at Guidepoint, please don’t hesitate to reach out.

4.0

Jan 9, 2025

Fun Starter Job

Client service associate

Recommend

CEO approval

Business Outlook

Pros

So many young people in the office, nice structure, nice office

Cons

Sometimes you can feel stagnant as the work is repetitive

Guidepoint Response

Thank you for your review! Creating a positive and engaging workplace for our team is a priority for us.

Viewing 49 - 51 of 138 Reviews

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Guidepoint Client Service Associate reviews

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Great First Job

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