Is Guidepoint a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Guidepoint have rated their employer with 3.0 out of 5 stars in 138 Glassdoor reviews. This is a lower than average score with the overall rating of Guidepoint employees being 3.3 out of 5 stars. Search open Client Service Associate Jobs at Guidepoint now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Guidepoint .

Does Guidepoint pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Guidepoint with 3.2 out of 5 stars based on 138 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Guidepoint.

How happy are Client Service Associate professionals working at Guidepoint?

52% of Client Service Associate employees at Guidepoint would recommend their employer to a friend. This rating has decreased by 20% in the past 12 months. Client Service Associate professionals have also rated Guidepoint with a 3.5 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.2 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Guidepoint?

Associate (160) , Client Service Associate (113) , Project Manager (104) , Research Manager (59) , Research Associate (53) , Consultant (29) , Research Analyst (24) , Client Services Associate (23) , Associate, Client Services (11) , Intern (11) , Senior Project Manager (11) , Vice President (10) , Client Services (8) , Healthcare Associate (8) , Team Lead (8)

What are the pros of working at Guidepoint according to real employee reviews?

"great first job great people" ((in 73 reviews)); "culture is great for work" ((in 72 reviews)); "Great colleagues to work with" ((in 45 reviews)); "Friendly work environment ( Non" ((in 30 reviews)); "Good work life balance !" ((in 28 reviews))

What are the cons of working at Guidepoint according to real employee reviews?

"Bad management and not interested" ((in 63 reviews)); "All Guidepoint competitors pay more and even then the average salary for these companies is low." ((in 31 reviews)); "Work can be very repetitive and the pay is low compared to the industry average." ((in 25 reviews)); "long hours both in and out of the office (i" ((in 21 reviews)); "Managers are rude." ((in 18 reviews))

Guidepoint Client Service Associate reviews

3.0

52% would recommend to a friend

(138 total reviews)

Albert Sebag

61% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (138 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate, Client Services employees have rated Guidepoint with 3.0 out of 5 stars, based on 138 company reviews on Glassdoor. This indicates that most Associate, Client Services professionals have an average working experience there. Guidepoint is rated in line with the average (within 1 standard deviation) by Associate, Client Services professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

138 reviews

1.0

Jan 5, 2025

It is okay

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Training is well thought out

Cons

Targets are difficult Too many check ins Not interesting You are basically trying to recruit C level people to do consultations with companies and they are mostly not interested.

Guidepoint Response

1y

Thank you for your feedback. We're glad you appreciated the training program. While the role can be challenging with ambitious targets and check-ins, these are designed to support growth and success. We value your input and if you'd like to share more, please reach out at us feedback@guidepoint.com.

1.0

Dec 13, 2024

Terrible

Client service associate

Recommend

CEO approval

Business Outlook

Pros

They hire just about anyone

Cons

Long hours, work after hours, clients are entitled and rude, management does nothing to look out for you as they only care about the clients.

Guidepoint Response

1y

We appreciate you taking the time to share your feedback. At Guidepoint, we take pride in recruiting top talent from leading universities and fostering a diverse and inclusive workforce. We understand the role's challenges and encourage all employees to speak with HR for support or to share concerns. If you’d like to provide more details about your experience, contact us at feedback@guidepoint.com.

5.0

Dec 9, 2024

Great starter job!

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Great pay, office location, growth opportunities, etc.

Cons

Hours can be longer than normal.

Viewing 52 - 54 of 138 Reviews

Jobs at Guidepoint

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Guidepoint Client Service Associate reviews

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It is okay

Terrible

Great starter job!

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