Is Guidepoint a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Guidepoint have rated their employer with 3.0 out of 5 stars in 138 Glassdoor reviews. This is a lower than average score with the overall rating of Guidepoint employees being 3.3 out of 5 stars. Search open Client Service Associate Jobs at Guidepoint now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Guidepoint .

Does Guidepoint pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Guidepoint with 3.2 out of 5 stars based on 138 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Guidepoint.

How happy are Client Service Associate professionals working at Guidepoint?

51% of Client Service Associate employees at Guidepoint would recommend their employer to a friend. This rating has decreased by 20% in the past 12 months. Client Service Associate professionals have also rated Guidepoint with a 3.4 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.2 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Guidepoint?

Associate (160) , Client Service Associate (113) , Project Manager (104) , Research Manager (59) , Research Associate (53) , Consultant (29) , Research Analyst (24) , Client Services Associate (23) , Associate, Client Services (11) , Intern (11) , Senior Project Manager (11) , Vice President (10) , Client Services (8) , Healthcare Associate (8) , Team Lead (8)

What are the pros of working at Guidepoint according to real employee reviews?

"great first job great people" ((in 73 reviews)); "culture is great for work" ((in 72 reviews)); "Great colleagues to work with" ((in 45 reviews)); "Friendly work environment ( Non" ((in 30 reviews)); "Good work life balance !" ((in 28 reviews))

What are the cons of working at Guidepoint according to real employee reviews?

"Bad management and not interested" ((in 63 reviews)); "All Guidepoint competitors pay more and even then the average salary for these companies is low." ((in 31 reviews)); "Work can be very repetitive and the pay is low compared to the industry average." ((in 25 reviews)); "long hours both in and out of the office (i" ((in 21 reviews)); "Managers are rude." ((in 18 reviews))

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Guidepoint

Guidepoint Client Service Associate reviews

3.0

51% would recommend to a friend

(138 total reviews)

Albert Sebag

60% approve of CEO

44% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

Associate, Client Services employees have rated Guidepoint with 3.0 out of 5 stars, based on 138 company reviews on Glassdoor. This indicates that most Associate, Client Services professionals have an average working experience there. Guidepoint is rated in line with the average (within 1 standard deviation) by Associate, Client Services professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

138 reviews

5.0

Aug 2, 2024

Multinational Company in a Niche Industry

Client service associate

Recommend

CEO approval

Business Outlook

Pros

The work culture during my time was great and bosses were realistic on KPI and expectations. Communication was a big part in the team.

Cons

Was not a frontrunner in keeping up with technology and sort of lagged behind industry competitors.

4.0

Jul 18, 2024

Great working environment

Client services associate

Recommend

CEO approval

Business Outlook

Pros

Health working environment and location

Cons

No pros can be stated

1.0

Jun 17, 2024

worst place I've ever worked

Client service associate

Recommend

CEO approval

Business Outlook

Pros

experience in an office setting

Cons

horrible training, high stress, horrible work life balance, none of what you learn is transferable skills. All copy and pasting to executives on linkedin, glorified telemarketer

Viewing 67 - 69 of 138 Reviews

Jobs at Guidepoint

Client Service Associate

Client Service Associate

Client Service Associate (Class of 2026)

Client Service Associate (Class of 2026)

Client Service Coordinator

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Guidepoint Client Service Associate reviews

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Multinational Company in a Niche Industry

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