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      Guidepoint

      Engaged Employer

      Guidepoint Client Service Associate reviews

      3.1

      54% would recommend to a friend

      (139 total reviews)
      avatar

      Albert Sebag

      54% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Associate, Client Services employees have rated Guidepoint with 3.1 out of 5 stars, based on 139 company reviews on Glassdoor. This indicates that most Associate, Client Services professionals have a good working experience there. Guidepoint is rated in line with the average (within 1 standard deviation) by Associate, Client Services professionals compared to other employers within the Management & Consulting industry (3.5 stars).

      Reviews by job title

      139 reviews
      1.0
      Jul 4, 2022

      Job description is misleading

      Client service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - colleagues are nice - office in Central London

      Cons

      - the job description is very misleading, they say it isn't a sales job but it pretty much is. Also there's no research involved, you're just spamming on LinkedIn - managers are very discriminating and toxic but somehow they get promoted instead. - All they care about is numbers even though it's very luck based, as it depends on the angle/project you get given - you don't learn much through this job - expected to work overtime

      avatar
      Guidepoint Response
      3y
      We appreciate you sharing your point-of-view with us. Due to the anonymous nature of Glassdoor, it's unclear how long you've been with the company, but be assured that consistent efforts are being made to ensure that our hiring process is as transparent as possible. As for the role of Associate, it is specifically designed to help our staff develop a range of hard and soft skills like strategic prioritization, problem-solving, and accountability that will benefit them wherever their careers take them. If you wish to discuss further, please reach out to us at feedback@guidepoint.com and we'd be happy to schedule some time.
      2.0
      Jun 21, 2022

      Cold call central

      Client services associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice office Frequent drinks Good starting salary for graduate Good place to develop soft phone and email skills

      Cons

      Toxic work culture. Misleading job spec, you’ll be on the phone cold calling all day trying to get executives to sign up to the network. Sink or swim, if you’re not good at the job within a month of starting management will forget who you are and stop giving you any “good” projects. No training or development after starting. Management generally don’t have a clue how manage people. Overtime every day is expected. Extremely high employee turnover. No hard skill development.

      Viewing 115 - 117 of 139 Reviews
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      Guidepoint reviewsGuidepoint Associate, Client Services reviews

      Glassdoor has 1,116 Guidepoint reviews submitted anonymously by Guidepoint employees. Read employee reviews and ratings on Glassdoor to decide if Guidepoint is right for you.