Guild Services reviews

2.3

26% would recommend to a friend

(43 total reviews)
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Trish Thacker

69% approve of CEO

21% positive business outlook

Guild Services has an employee rating of 2.3 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guild Services employee rating is 33% below average for employers within the Nonprofit & NGO industry (3.5 stars).

Reviews by job title

43 reviews
1.0
Sep 28, 2021
Recommend
CEO approval
Business Outlook

Pros

-Flexible Schedule -Decent pay (if you're in admin) -Great coworkers

Cons

Keep in mind, my experience is based solely on my role in Admin, where employees are treated differently than Service Staff (social workers, nurses, etc.). While Admin is paid well (perhaps overpaid) for their work, Service Staff is given crumbs. I know this because ON MORE THAN ONE OCCASION someone from accounting left a document on the printer with the hourly rates for the entire staff. There's a huge disconnect between Guild's mission of helping people and how it actually treats its employees. Employee mental health was largely disregarded when it came time to return to offices "post"-COVID. While the majority of us had, over a year and a half, learned that we could do our jobs just as well from home, there was a blanket policy of returning to the office. Not because it would boost morale to all be in the same space, not because the office was a better working environment than what we had adapted to, but because the organization had blown a ton of money renovating a new office space. Pre-COVID there was already dissonance between what employees wanted and what the bloated senior staff was going to do. On many occasions, to their credit, Guild sought employee feedback. But, in true Guild fashion, that feedback was disregarded because it didn't jive with what the Executive Team was going to do anyway. Before the current Executive Director (who needs to be called a CEO for some reason) was hired, the atmosphere was incredibly different. It had its faults, including a lack of transparency from senior staff. But the then-President treated her staff with respect. Since the current CEO took office, I have seen good employees who disagreed with her fired without cause and walked to their cars. I understand that is going to happen at some point in such a large organization but several times over the last 3-4 years? Come on. There were years when I truly enjoyed working for Guild. I know that the staff cares about the people they serve, and I believe that Service Staff works hard to fulfill the mission. I am not commenting on the work that they do in the community. But as a workplace environment...I encourage you to look elsewhere.

2.0
Aug 22, 2021
Recommend
CEO approval
Business Outlook

Pros

- Fashionable CEO looks good in the marketing materials! - Cozy, vintage building in an emerging neighborhood! - Constant turnover means job security for recruiting!

Cons

- CEO could not deliver inclusion in a remote work environment; she only wants people who want to be in the office. - The executive leadership team paints a thin veneer of social justice to conceal a toxic work environment for BIPOC employees. - Executive leadership team planted five star reviews for themselves on May 19 and July 22, 2021.

3.0
Jun 11, 2021

Nice Company

Recommend
CEO approval
Business Outlook

Pros

Social Justice Minded and Team Building

Cons

Low Pay for Stressful Work

Viewing 31 - 33 of 43 Reviews

Glassdoor has 46 Guild Services reviews submitted anonymously by Guild Services employees. Read employee reviews and ratings on Glassdoor to decide if Guild Services is right for you.