Guitar Center reviews

- Mismanaged for many years at corporate level - New pay structure is smoke and mirrors - Virtually no time off during Holidays - Some employees are extremely lazy and could care less about customers - Some customers demand you to hold their hand and move heaven and earth for nothing You will always have those problem customers in retail who want something for nothing or are rude and will blame you even if it what went wrong was your fault but my biggest issues are with corporate. Corporate dug themselves into a hole and has made many stupid business decisions pulling the company down over many years. Webb finally clean house of many of the idiots collecting a fat paycheck but changed a lot of things that hurt the employees but benefit the company. The company has way less liquid assets than what is needed for a company boasting its size. Even now there are reports that the company is managing to stay above water only because their repair techs are profitable. In the old pay structure I would receive 10% of profit and 3% of gross from sales. I did well. With the new pay structure I would not be able to reach the same amount even if I sold more than what I typically did. They boosted the bottom starting wage but cut all the high earners wages with the new structure. Most of the guys I worked quit to find jobs that paid closer to what they were earning or are on their way out. The store is full of new guys now.

Minimum to low wage for the specialized tasks and past specialized training or apprenticeship time invested to become a tech. Working full time with some overtime and can barely afford the increasing cost of living. Pressure to meet repair sales, rarely attainable high number because of the unpredictable nature of repairs. Time is used up by evaluation of instruments and diagnosis, with no cost. Often repairs are interrupted by intake, pickup of instruments, sales associates and customers. Computer system and POS is extremely slow and dated. The customers rarely post Yelp reviews when a positive experience and usually only review when negative. Don't make commission on sales of store items. No real long term upward mobility and even less so for the tech department than in sales. Hard to build a