Guitar Center reviews

2.8

39% would recommend to a friend

(2,736 total reviews)
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Gabe Dalporto

29% approve of CEO

22% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,736 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Apr 23, 2015
Recommend
CEO approval
Business Outlook

Pros

You get pretty good discounts on gear if you want to build your studio or your band. Some discounts are better than others. It varies by Brand Easy going and laid back atmosphere Flexible schedules & cool employees Meet cool and interesting people. If you get lucky you can get some good Networking connections to further your musical career

Cons

Job security is non-existing. You can get fired at any time, under any circumstance with no advanced warning from management. I saw at least 15 people getting fired during my 6 month stay. Imagine that! Pay is abysmal and your work schedule can be adjusted to minimum hours without warning. Ex: One week you could be given 4 to 5 days, the next week you could be working only one day. They really put the pressure on the Sales Associate to generate sales even if there are no customers coming into the store. They expect you to learn all these modules and become an expert in selling all kinds of musical gear, insurance, etc for the miserable pay they offer! Ridiculous! You don't really get any kind sales commission. They will drill you into selling PRO-COVERAGE which is additional insurance for the gear customers buy. You get a measly 5 percent on the sale of each which really adds up to nothing on your check. Its a total scam by Guitar Center into making employees believe they're getting something extra. Pretty disgusting! Management doesn't really listen to employees concerns. They're all about the money and that's it! The pay is so bad that if this is your only job and you live in New York, you won't have enough money left to take advantage of the discounts. Bummer!

1.0
Apr 21, 2015

Glad it's over.

Recommend
CEO approval
Business Outlook

Pros

Meet the best people and form bonds that last a lifetime. Always in contact with the newest equipment.

Cons

Low pay and little reward. Terrible CEO with no experience with music and no care for the customers.

1.0
Feb 17, 2015
Recommend
CEO approval
Business Outlook

Pros

While the pros are very few, you meet great people and get the chance to play with decent equipment.

Cons

Long hours, low pay, dangling commission carrots that never deliver. A backwards corporate culture designed to do nothing but further frustrate the staff.

Viewing 313 - 315 of 2,736 Reviews

Glassdoor has 2,800 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.