Guitar Center reviews

2.8

41% would recommend to a friend

(2,728 total reviews)
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Gabe Dalporto

28% approve of CEO

24% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,728 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Mar 16, 2016

Not what it used to be

Recommend
CEO approval
Business Outlook

Pros

Great co-workers at the store level Good employee discounts Flexible schedule if you are not management Stores promote from within

Cons

Poor pay Executives do not understand MI sales culture High stress with unrealistic metric goals Bogged down with incessant busy work Executives want you to focus on sales yet add more operational tasks on a near weekly basis while cutting labor budget

1.0
Dec 9, 2015

Used to be a great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employee discount is pretty good at 10% above standard cost on items. The GAIN program also allows employees to purchase gear directly from vendors usually at a lower cost than employee pricing. The general culture of lower level employees is also pretty good, as I have made some of my best friends working here.

Cons

Where to start? Low pay, even after you have moved up the chain a couple of links. Local HR is a joke with HR staff that you can tell hate their jobs, and the quality of work they do shows. Directors and Managers who don't listen to their staff and keep pushing sales concepts that they themselves cannot do, or never have done. To put it bluntly, it is a boys club the further you move up, and you are not promoted by the hard work you put in, but more by who they like better. A CEO who has directly admitted that he only takes on jobs like this for 2 years to fix the problems, and then moves on.

2.0
Nov 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Left to own my devices most of the time, fun repair work, was able to think of my own ways to work/improve business for the repair department

Cons

Being micromanaged, trying to be made a member of the sales team (we're repair guys, let us repair. Let the sales guys sell), ever changing schedule that made it impossible to plan anything more than a week ahead.

Viewing 79 - 81 of 2,728 Reviews

Glassdoor has 2,792 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.