Guitar Center reviews

Heavy Call Volume: The role entails making approximately 100 cold calls daily, in addition to managing incoming phone calls and responding to text messages, leading to a demanding workload. Uncertain Earnings Structure: Compensation consists of a basic salary coupled with a commission based on sales performance. While promising high earnings during the hiring process, achieving significant income relies heavily on meeting ambitious sales targets. Challenging Sales Goals: Sales targets are set at a high threshold, making them difficult to attain. The commission percentage is directly correlated with meeting or exceeding these goals, adding pressure to consistently perform at peak levels. Inbound Call Policy Changes: Recent policy alterations dictate that failing to make a minimum of 80 calls daily results in removal from the inbound call list. This not only affects visibility within the organization but also impacts sales potential, creating additional stress for employees to maintain their position on the list. At times, the role seemed more akin to customer service due to the requirement to resolve a wide range of issues. Handling situations where customers expressed dissatisfaction, including instances of verbal aggression over the phone, added to the challenges of the role.

It comes with the usual cons of retail - those aren't GC specific. Creepy men on occasion or weird hours. Corporate wanted to encourage us to reach new heights, but those expectations were nearly impossible to reach at times. Number goals depend so heavily on exterior factors, so feeling like you're doing a good job wasn't a familiar feeling. That said, the 440 culture, when I was there, was fantastic and everyone was very encouraging and sweet. They made it easier to get out of bed on the hard weeks.