Guitar Center reviews

2.8

39% would recommend to a friend

(2,734 total reviews)
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Gabe Dalporto

29% approve of CEO

23% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,734 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jan 16, 2019

It was real

Recommend
CEO approval
Business Outlook

Pros

I met some really fantastic people and musicians, both employees and customers, in my time there. The experience was generally good in a people sense. Working with music gear, if it's a passion of yours, made this a pretty great place to work.

Cons

Like all places, there were some negative vibes. You're working with artists (mostly) that don't always see the business side of the world in glowing terms, so realism wasn't always present for everyone. Over the years, the commission structure had been adjusted in a way that didn't reward your best employees and salespeople as well as it should have. Making a living as an associate only was basically not possible. Also, the corporate level was/is very out of sync with the store level on how to treat employees. In store management seemed to get that, but there were many complaints that upper levels did not treat people below very well. There's more than one way to look at it, but it certainly seemed to me that the good managers were getting blasted for things that were a much higher, overall market issue.

3.0
Dec 17, 2018

Just eh...

Recommend
CEO approval
Business Outlook

Pros

The discounts were the only thing that made it livable.

Cons

If students don't show they expect you to give Jumpstarts, since you are on the clock, and if you have gaps between students you are just screwed in general.

Viewing 226 - 228 of 2,734 Reviews

Glassdoor has 2,798 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.