Guitar Center reviews

Terrible pay and benefits for entry positions

Unreasonable exceptions because they have combined two jobs into one, that's what "hybrid" means. Part sales job with unrealistic exceptions, and part contact center and CSR: customer service representative. Most of your time will spend on customer issues, customer returns, order cancelations, customer complaints and you will also be expected to make 100+ cold calls to a book of business with junk contacts. If you're good at sales, you still won't make money because you don't get commission if orders gets returned and for a bunch of other cryptic reasons. Unreasonable sales expectations creates a toxic work environment where other GA will do anything to make a sale, including shady deals to get the numbers. Plus they use AI to monitor every call you make and track every minute of your day.