Guitar Center reviews

2.8

41% would recommend to a friend

(2,728 total reviews)
avatar

Gabe Dalporto

28% approve of CEO

24% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,728 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Sep 23, 2011
Recommend
CEO approval
Business Outlook

Pros

Networking with other musicians, being around some cool gear, knowing the latest gear to come out, super good discounts. People looked up to you.

Cons

Terrible pay, WAYYY over worked, countless metrics and quotas that are required to be hit on a monthly basis, micro managed, low accountability.

2.0
May 16, 2011
Recommend
CEO approval
Business Outlook

Pros

Other employees. Most are generally very fun to be around. Many new contacts in the music world. Immersion in music if that is your thing. If it is not, why be here? Exposure to a great variety of low to mid level musical equipment. Ability to get gear at a decent discount, (despite the low wage preventing having the money to do so). Flexible time off when necessary. Ops has good hours as opposed to sales and management.

Cons

Low wages and no career advancement. Sadly, for all its benefits, this is a dead end job. Noise. Lots of it. A total cacophony. To be expected in the music biz, but a lot more than is necessary. Too often some goofball cranks the "Vibe" way more than needed. And the Metal noodlers. Good grief. Get a rig for at home to try every scale at mach one. Staff with a lack of dedication and enthusiasm. I understand the low wages can cause complacency, but whatever you are doing in life should be done well and with pride. Many try hard to do the right thing, but I feel the lack of appreciation from all of management up to corporate causes this lack of enthusiasm. This is not WalMart and the fake enthusiasm is a bloody joke.

2.0
Jan 5, 2010
Recommend
CEO approval
Business Outlook

Pros

If you're a musician, and can complete a few thoughts in a row, you can do ok at Guitar Center. It is a completely commission based job, with the "base pay" being an hourly minimum wage, which must then be faded against. So, a musician can make minimum wage by simply hanging out around the gear that they love. A motivated one can make an alright wage, provided they don't turn around and spend the entire check on gear or vices.

Cons

Guitar Center salespeople get some of the worst reputations of any retail employee out there. It probably has a lot to do with the way they're paid and trained. The training system is marginal at best (you better know something about gear and sales before you get there) and there is very little oversight. As far as the commissioned sales guys are concerned, I'd be willing to bet that only about 20 percent are earning above the poverty line. Of them, only about 3 percent are earning a competitive wage (i.e. enough to pay a mortgage, raise a family, stay out of debt). Store managers and anyone working at the corporate level likely make a reasonable living wage. Sales managers are asked to take a pay cut from their previous year's salaries, with monthly bonuses intended to make up the difference (no guarantee of that happening of course) Assistant managers have the worst gig of all, having all the responsibilities (time and otherwise) of a manager, while still being a commissioned salesperson. Combine that with the usual shady dealings and in-fighting that comes with salesguys on a salesfloor, and it adds up to a completely thankless position. The only reason to take the job is the commission percentage rate hike, which still doesn't make the wage truly rewarding.

Viewing 2665 - 2667 of 2,728 Reviews

Glassdoor has 2,792 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.