Guitar Center reviews

2.8

41% would recommend to a friend

(2,728 total reviews)
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Gabe Dalporto

28% approve of CEO

24% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,728 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Apr 18, 2012

Used to be a great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Challenging work Good discount from store

Cons

Low pay Employee benefits are subpar

2.0
Mar 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great employee discounts and a pretty easy to use scheduleing system.

Cons

Assistant Managers are requiered to do most of the GM's job and still be expected to write the highest numbers in the store. Your made to feel like a traitor if you don't sell enough of thier "questionable" Pro Coverage plans.

4.0
Mar 7, 2012
Recommend
CEO approval
Business Outlook

Pros

If you are a musician, it will be tough to find a better place to work. The discounts are immensely helpful when it comes to gathering your gear. However, sometimes it is difficult to find a reward in the (often) large amounts of work you are asked to do. The concept is wonderful: Work in an environment where you are able to sell gear to people who need it. Commission makes sense in this workplace; sell a larger item, see a larger reward. However, this is about where the problems start.

Cons

Although as a GC employee you are working in the largest music retail supplier in the US, you are not readily equipped to sell that merchandise, which leads to the misconception that employees are ignorant. This is often not by choice. Without proper training on new items (which of course is supposed to be covered in the online certifications, but this feels more like homework than actual knowledge building), we are often left without an answer when a customer asks about a new piece of gear. This leads to wasted time using the dreadfully slow computer terminals to locate an answer. We are ill equipped, underappreciated, and under compensated.

Viewing 2701 - 2703 of 2,728 Reviews

Glassdoor has 2,792 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.