Gusto Implementations Manager reviews

1.0

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(1 total review)

Joshua Reeves

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1 review
1.0
Feb 10, 2023
Recommend
CEO approval
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Pros

- The few true talent that remains are some of the best people you will ever meet. - A never ending variety of challenges and projects to take part in. No boring days. - The office is nice. Stocked with snacks and daily catered hot lunch. - The pig is cute. - Denver location used to be an ESPN Zone. The history! - You'll never need to buy socks ever again. - You can say you once worked here when the ship finally sinks.

Cons

- Company is unable/unwilling to scale. - Middle management ("PE's") hold all the responsibility but zero funding, support, or guidance to execute on their team's goals. - "Head of Org" individuals haven't a clue what they are doing. We all notice. - Product is incredibly unstable. - Internal tools are regularly broken. Several times a day you will be 'using a workaround' to get your job done. - Long term vision is fuzzy. Can't decide which market to support. Used to be small biz focused, but now the product is a bad fit for just about everyone. - Customers are consistently escalated due to long wait times and errors. - Top talent recognize the red flags and exit. - Performance reviews are disorganized and biased. - Brilliant ideas will collect dust in a spreadsheet and never be launched. - CEO is soft and in over his head at this point. - Top performers get laid off via text message. - Low performers fly under the radar and you'll do their job for them. - Gusto's glory days are over. Get out while you still can.

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