I have received more benefits, cash, and equity perspectives at previous companies of similar size/stage. It's not a short-term dealbreaker given the pros but definitely something top of mind long-term. The benefits I miss having are 401k matching, performance-related cash bonuses (in addition to the equity bonuses) and a larger wellness wallet to use. And I wish we did more social impact/volunteer initiatives especially cause it does line up with our company values.
Beyond total rewards, Gusto is in that awkward teenage transitional period where they're trying to become more mature, efficient, and scalable. The pain points (decision-making, collaboration, speed, etc) that come with that type of transition are reasonable and to be expected. So they're here but they're not atypical. For me, I like that period in a company because I want to help take it to the next level but to be fair, that experience isn't for everyone. We've recently also had numerous mid-level leadership changes so it will be critical to see who those next leaders are that will shape a lot of the future direction of Gusto on the org-level. A lot will depend on how Gusto navigates this change organizationally in the next couple of years.