Gusto reviews

train employees to upset them (fire or quit) so the training wheel restarts Hiring out side for leadership instead of promoting within - Hard to get guidance from someone who does not know how to themselves Make promises (change schedule to accommodate the company needed) - that set you up for failure - I don't trust the management team or WFM at this time WFM - Is literally the time police for WFH staff yet they expect an employee to change there activities / aux and don't understand the position itself. Lately feeling like a robot in jail. Management won't listen -- they call you out on auxing but can't keep promising or low turnover --- currently and sadly looking for new role / company -- hate to start over; the training them put into me and my training team is such a waste--- only 5-6 of my initial training team remain. The renewals department doesn't take on the backlash when they screw up - calls and emails should go to that specific team but they don't --- they get misrouted and delayed in the hands of inexperienced or untrained reps. Easy way to delay the customers and blame others for the disconnect. Again the system is broken Also Gusto management seem racist

Short hours of operation for a call center