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      Gusto

      Engaged Employer

      Gusto reviews

      3.1

      45% would recommend to a friend

      (1,120 total reviews)

      Joshua Reeves

      50% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Compensation and benefits

      3.1

      Culture & values

      2.9

      Career opportunities

      2.6

      Senior management

      Gusto has an employee rating of 3.1 out of 5 stars, based on 1,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Jan 22, 2024

      Eh

      Payroll transfers advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, remote options, benefits, working autonomously

      Cons

      Took away flexible PTO for hourly employees, little room for growth, low pay, spike seasons (4x a year) workloads can become unmanageable, favoritism- all leadership on the team is local to one office, the team is constantly reconfiguring metrics and review cycles leading to confusion and an inability to know how to perform at best for advancement

      4.0
      Jan 19, 2024

      Great Company

      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Been in this role for about 6 months now. So far I am loving the company. Great benefits and colleagues. Everyone is very encouraging and supportive. The job itself can be stressful at times because calls are random and performance is based on points you score in calls. Some weeks are better than others and performance varies week to week. Definitely a learning curve!

      Cons

      Dealing with frustrated customers is tough at times. Not Gusto’s fault, just know this is still a customer facing role and you are talking to many customers a day. Not everyone is going to be pleasant. I will say majority are great but obviously you will have a rude customer here and there.

      3.0
      Jan 19, 2024

      Good place to work

      Benefits specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits the company pays 100% of employee's medical.

      Cons

      This is still a start-up company so the processes are constantly changing. They did do away with the flexible vacation policy

      Viewing 367 - 369 of 1,120 Reviews
      Related searches: Gusto jobs | Gusto salaries | Gusto benefits | Gusto interviews
      ReviewsGusto reviews

      Glassdoor has 1,207 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.