Gusto reviews

3.1

45% would recommend to a friend

(1,121 total reviews)

Joshua Reeves

50% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Aug 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Gusto is solving an important problem for small businesses.

Cons

Gusto presents itself as a people-first company, but in time, you’ll learn that management views employees as cogs in the machine. An engineer called out leadership on a policy change that would disproportionately affect URMs. The CEO defended the policy change and noted that there’s plenty of diverse candidates Gusto can hire to backfill any URMs that would need to leave because of the change. Yep, they are committed to diversity! Good luck on building an inclusive environment for their “resources."

5.0
Jul 31, 2023

Loved it there

Recommend
CEO approval
Business Outlook

Pros

- Great culture - Exciting work - Lots of real problems to solve

Cons

- Large company problems - bureaucracy

1.0
Jul 27, 2023

Its not the best job, it’s not the worst job.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great healthcare benefits Better than average hourly pay. Office is nice and has meals. The people you work with are all lovely.

Cons

Career advancement seems promising but all you can do is move laterally into similar dead end roles. Salaried wages are low. Need to leave the company if you want real promotion Leadership (the CEO) makes big changes that aren’t backed by solid data. CEO does not care about IPO and just doesn’t want to be accountable to a board. Mid-level management LOVES gossip and lack real leadership experience.

Viewing 418 - 420 of 1,121 Reviews

Glassdoor has 1,208 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.