Gusto reviews

3.1

45% would recommend to a friend

(1,121 total reviews)

Joshua Reeves

49% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jul 19, 2023

Employee culture and benefits are only getting worse. RUN.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Coworker solidarity - Lower level management seems to truly empathize because changes are communicated to them just as abruptly

Cons

- Higher level management is extremely tone deaf and has a complete lack of empathy - Deceptive rug pulling recruiting tactics - No incentive to do better work when employee benefits are only being removed as the workload increases - Pay is worse than competitors - Benefits are worse than competitors - Employee experience and reviews are getting worse over time - Runs quarterly feedback surveys and does not implement any meaningful changes - Return to office mandate - Claims to care about diversity and inclusion but does not address how a return to office mandate disproportionately affects families, caretakers, and neurodivergent employees

Viewing 424 - 426 of 1,121 Reviews

Glassdoor has 1,208 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.