The positive reviews are astroturfed by management. Don't buy it.
Pros
There once were many, now the only one is remote work.
Cons
Nonsensical metrics and cryptic work expectations. Constantly changing approaches with no rhyme or reason. Changes result in nothing but "moving the goalpost" and management dances around awkwardly again until the dust settles but nothing changes or improves. Benefits slowly stripped away for non exempt employees. Cult like atmosphere made worse by weirdo toadies who openly worship management. Executives came from Tesla and Netflix so they only know how to grind, underpay staff, and recommend layoffs for profit. Middle management that isn't spending all day kissing rings is stretched beyond capacity and revenue targets are unatributable and based on nothing. Upper management also have started recording screens and raiding Slack logs. Beyond all of this, the outsourcing of the care department to Central America for slave wages has caused the system to fall in on itself and sales has become just another cog in the gears of escalating angry customers with the inbound and outbound teams. Wages cut, benefits cut, workers surveiled and hounded for taking breaks to deal with basic needs. All of this to prove profitable to prepare to be sold to some slash and burn equity firm or gobbled up and dismantled by some giant soulless tech company. Avoid this place if possible.
