Gusto reviews

3.1

45% would recommend to a friend

(1,123 total reviews)

Joshua Reeves

49% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Sep 19, 2022

Avoid, unless is your only option

Recommend
CEO approval
Business Outlook

Pros

Respectful environment for people from different cultures and backgrounds, English classes if you don't speak it well, the pay is okay if you're an engineer.

Cons

Non-existent QA processes for features, so when something explodes the PM comes running and demands the issues to be fixed. But there are no acceptance criteria, staging environment, or well-written Jira tickets. The senior engineering staff has this strange practice of blocking your PRs with 'best practices' suggestions just never to go back to it if you've more questions. Also, they will treat you as if you were an expert on the codebase, usually lecturing you about not using 'legacy stuff' without prior context. The tech debt is astronomical, but they insist on using technologies that probably won't solve the use case. It is expected for you to publish on average 10 PRs per month to keep you in the performance green-zone. Why 10? No one knows. Should I deliver 10 even if I'm new to the company? Yes. Can anyone explain to me why is this failing? Guess what, nobody knows or senior staff is not willing to help. The onboarding for engineering is not existent. They have treated me with respect but beyond that, I think it is one of the worst companies I've worked for. If you do Ruby on Rails of course you can get something far better. Expect overwork.

5.0
Sep 14, 2022

Amazing Place to Work!

Recommend
CEO approval
Business Outlook

Pros

Gusto is an incredible company to work for, and I've been in awe at how wonderful the people are and how values-driven the company is. Such a great place to work, I highly recommend.

Cons

No cons at the moment!

5.0
Sep 7, 2022

Love Gusto

Recommend
CEO approval
Business Outlook

Pros

I love just about everything here

Cons

None so far. This company is great.

Viewing 571 - 573 of 1,123 Reviews

Glassdoor has 1,210 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.