Gusto reviews

3.1

44% would recommend to a friend

(1,117 total reviews)

Joshua Reeves

50% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Jul 7, 2024

Mess, mess, mess

Recommend
CEO approval
Business Outlook

Pros

Reasonably competitive pay, remote work

Cons

4 managers in 2 years, so stupid. Heavy pressure and stress from management without anything resembling connection, coaching, or mentorship; people generally seem scared and not willing to stick their necks out which means always hiding problems while they grow, esp the long timers; messengers get shot; a general uptight and fake happy very tense place to work

2.0
Jul 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Really great co-workers who are willing to help out at all times. No egos typically found below the exec level. Decent pay with top tier benefits.

Cons

Used to be a great company with a people centric culture, now just average. Processes and policies needed a revamp for sure, but the way everything was rolled out with little to no change management was discouraging. The only people posting positive comments in the past 6 months seem to be the recruiting team, which says a lot.

3.0
May 4, 2023

Meh…

Recommend
CEO approval
Business Outlook

Pros

Flexible work options, stipends for office supplies (kind of), supportive managers, 4 month paternity leave program, great co workers.

Cons

I have been at this company for almost a year and have really been trying to enjoy my time here. I love the work that I do and I love my management team. The leadership team is another story. I’m not a fan of all the rapid changes being made. Our unlimited pto was taken away although most of us who started less than a year ago barely got to use it. That’s just one example of the many perks that got taken away. It feels like the company stopped caring for its employees, which sucks because that’s one of the reasons I left my previous position. This company really did seem like they were different, they cared not just for the customers but for the employees who service them but that’s turning out not to be true (or so it seems).I am still here because I love the work that I do and I am trying to be hopeful that the changes will turn out to be a good thing. Time will tell.

Viewing 58 - 60 of 1,117 Reviews

Glassdoor has 1,204 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.