Is Gusto a good company to work for?

Gusto has an overall rating of 3.1 out of 5, based on over 1,208 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 45% of employees would recommend working at Gusto to a friend and 44% have a positive outlook for the business. The best reviews about Gusto have been left by employees working as Outbound Sales Representative , Customer Advocate and Account Executive .

Does Gusto pay their employees well?

According to anonymously submitted Glassdoor reviews, Gusto employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Gusto. This rating has been stable over the past 12 months.

How satisfied are employees working at Gusto?

45% of Gusto employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gusto 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Gusto?

Software Engineer (61) , Benefits Specialist (24) , Customer Service Representative (24) , Payroll Specialist (22) , Sales (22) , Account Manager (20) , Account Executive (17) , Customer Care (15) , Customer Care Advocate (14) , Senior Software Engineer (12) , Outbound Sales Representative (11) , Recruiter (11) , Benefits Advisor (10) , Customer Advocate (10) , Product Manager (10)

What are the pros of working at Gusto according to real employee reviews?

"Great people and a mission you can stand behind!" ((in 145 reviews)); "Long standing business that isn't going anywhere They aren't afraid of change They listen to employees for the most part Great benefits" ((in 129 reviews)); "Everyone is friendly" ((in 30 reviews)); "Great people and teams" ((in 30 reviews)); "Great work life balance" ((in 28 reviews))

What are the cons of working at Gusto according to real employee reviews?

"Low Pay comparatively" ((in 56 reviews)); "The majority of teams are toxic AF and senior leadership is so disconnected from the realities of EEs and our customers." ((in 39 reviews)); "Data Science has a reputation for good managers." ((in 39 reviews)); "Saying training is poor is being generous." ((in 24 reviews)); "Upper management does not care." ((in 24 reviews))

What are employees saying about Gusto layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gusto layoffs and their outlook for job security at Gusto in 2026.

What are the top reviewed Gusto locations?

Denver , San Francisco , New York , Atlanta , Las Vegas , Houston , Los Angeles , Orlando , Chicago , Detroit , Colorado Springs , Seattle , Austin , Dallas , Ohio City , San Diego , Emeryville , San Jose , Colorado City , Philadelphia , Mentone , Saint Louis , Brooklyn , Phoenix , Anchorage , Louisburg , Raleigh , Denver City , The Colony , Hereford

Gusto reviews

3.1

45% would recommend to a friend

(1,121 total reviews)

Joshua Reeves

49% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,121 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

3.0

Mar 21, 2022

Not many options for advancement in sales

Sales

Recommend

CEO approval

Business Outlook

Pros

-Working from home, with a MacBook -Very considerate of diversity -Great benefits

Cons

-The only 2 routes you can take after OB has those currently in the role complaining about the lack of efficiency, but you can't make commission unless you reach the AE role. -Nothing in sight to accommodate those who don't want to go into either of those roles but would like to progress within the company. -PTO policies becoming more and more non-maliable every few months -Instead of cash bonuses we get swag and a strict list of things that we can use our annual "reward" with, some of which have to be approved

4.0

Mar 15, 2022

Gusto

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Autonomy Benefits Compassion Flexibility Salary Twic options

Cons

The company is growing very quickly, like most successful startups at this stage, so if you need a lot of established processes in place or a lot of hand holding, this is probably not the best place. If you are excited about getting to influence, navigate, and build a new business, this will be a great opportunity!

3.0

Mar 14, 2022

too good too be true

Payroll specialist

Recommend

CEO approval

Business Outlook

Pros

great culture, listens to employees

Cons

contstant changes in system that don't make it better, lots of on the job training that requires you to work above your level but not get paid accordingly

Viewing 658 - 660 of 1,121 Reviews

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Jobs at Gusto

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Gusto reviews

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Not many options for advancement in sales

Gusto

too good too be true

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