Gusto reviews

A LOT! 1. They took away the fly away program which was worth over 1k and now only offered $250 despite the company has been doing very well during the pandemic. 2. I can't speak for other teams, but for my team, they didn't really promote within. Instead of hiring some of the best teammates to be PEs, they would rather hire someone outside the organization who has zero knowledge about our work. 3. Underpay job. The pay doesn't even reflect the quality and workload that we have. If you have done the research, you will find out the competitors offer much higher pay for the same job. 4. Lack of transparency and communication. A lot of decisions made simply lack of transparency and communication. I asked about how the new metrics came from or were calculated and no management can even answer my question and they just went live one day without any announcement. 5. For my team, almost all of the tenured members left within this year which can speak a lot of things and of course the management doesn't care because they can always train some newbies.

This place used to tackle their problems head on and for the last few months they ignore warnings from tenured employees and when I say toxic positivity, I mean it. Lunch is not the saving grace of being understaffed with bad tooling while leadership tells you how set for success you are. Gusto's culture has also shifted heavily in the last year and leadership has yet to acknowledge that, which is frustrating. This is NOT a place where work empowers a better life, which is supposedly our mission. You will not have enough support or tools to do your job effectively. If you are looking for growth, do not come here. Gusto does not value their internal talent at all, you will not move up at this company. Loyalty to this company does not matter to them, you are disposable and they'd rather hire externally than invest in their talent. I had high hopes for Gusto and I'm shocked this is the review I'm leaving but they did not invest in the people that have been here through tough times. They used to have a value that says "do the right thing" and you'll notice I said used to. Really disappointing how this went.